Southend-on-Sea City Council (25 022 644)

Statement Closed after initial enquiries Council tax 25-Aug-2026

Summary: We will not investigate this complaint about Council tax because there is a right of appeal to a valuation tribunal and the matter has been remedied.

Cheshire East Council (25 027 033)

Statement Closed after initial enquiries Other 25-Aug-2026

Summary: We will not investigate this complaint about the recovery of business rates arrears. An investigation is unlikely to lead to a significantly different outcome.

Stockton-on-Tees Borough Council (25 027 792)

Statement Closed after initial enquiries Council tax 25-Aug-2026

Summary: We will not investigate this complaint about council tax recovery action. This is because there is not enough evidence of fault by the Council to justify our involvement.

Liverpool City Council (25 027 828)

Statement Closed after initial enquiries Council tax 25-Aug-2026

Summary: We will not investigate this complaint about council tax liability and complaint handling. This is because the complaint is late and there is no good reason for this. Mr X can approach the Information Commissioner regarding his data handling complaints. It is not proportionate to investigate complaint handling in this case.

Coventry City Council (25 028 871)

Statement Closed after initial enquiries Housing benefit and council tax benefit 25-Aug-2026

Summary: We will not investigate this complaint about the Council’s decision to pursue recovery action of two housing benefit overpayments. This is because it is reasonable for Mr X to appeal to the Tribunal.

Birmingham City Council (26 004 522)

Statement Closed after initial enquiries Council tax 25-Aug-2026

Summary: We will not investigate this complaint about Council tax liability because there was a right of appeal to a valuation tribunal.

North Northamptonshire Council (26 004 621)

Statement Closed after initial enquiries Council tax 25-Aug-2026

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a valuation tribunal.

Nottingham City Council (25 005 326)

Statement Not upheld Council tax 25-Aug-2026

Summary: Mr X complained the Council used an address it knew he was not living in respect of council tax recovery action. The Council did not receive notification of Mr X’s new address and so used his last known address, which regulations allow it to do. There is no evidence of fault in respect of the Council using this address, but it did wrongly send correspondence to another address Mr X had not lived at for over 12 years.

Royal Borough of Kingston upon Thames (26 014 438)

Statement Closed after initial enquiries Council tax 25-Aug-2026

Summary: We will not investigate this complaint about how the Council handled Mr X’s application for a council tax reduction, and his resulting complaint. Any injustice is not significant enough to justify our involvement, and we could not add to the investigation the Council has already done.

Harborough District Council (25 026 847)

Statement Closed after initial enquiries Council tax support 24-Aug-2026

Summary: We will not investigate this complaint about Miss X’s council tax reduction entitlement. This is because there is not enough evidence of fault by the Council, and the DWP can consider Miss X’s dispute. Part of the complaint is late.