Salford City Council (25 015 971)

Statement Closed after initial enquiries Council tax 16-Jun-2026

Summary: We will not investigate this complaint about how the Council handled Miss X’s Council Tax account. The Council has decided to cease recovery action and waive the costs charged, which is the outcome Miss X wanted. Further investigation by us is unlikely to achieve anything more.

Rochdale Metropolitan Borough Council (25 020 450)

Statement Closed after initial enquiries Council tax 16-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of Mrs Z’s council tax account. We could not add to the investigation the Council has already carried out, so there is no worthwhile outcome achievable from our investigation.

London Borough of Newham (25 025 484)

Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Jun-2026

Summary: We will not investigate this complaint about a housing benefit overpayment and the Council seeking to recover it. This is because part of the complaint is late and there is not enough evidence of fault in the Council’s recent actions.

Gosport Borough Council (25 023 045)

Statement Closed after initial enquiries Council tax 15-Jun-2026

Summary: We will not investigate Ms X’s complaint on behalf of Mrs Y about the Council failing to tell Mrs Y about her right to apply for Council Tax Support. This is because it is reasonable to expect her to use her right of appeal to the Valuation Tribunal.

Liverpool City Council (25 024 896)

Statement Closed after initial enquiries Housing benefit and council tax benefit 15-Jun-2026

Summary: We will not investigate this complaint about a housing benefit matter. This is because Mr X has used his right of appeal.

Sheffield City Council (25 025 483)

Statement Closed after initial enquiries Council tax 15-Jun-2026

Summary: We will not investigate this complaint about a council tax exemption. There is not enough evidence of fault by the Council to justify investigation.

East Suffolk Council (25 027 860)

Statement Closed after initial enquiries Council tax 15-Jun-2026

Summary: We will not investigate this complaint about increased council tax instalments as it is unlikely we will find fault by the Council causing a significant injustice to Mr X.

London Borough of Barnet (26 004 019)

Statement Upheld Council tax 15-Jun-2026

Summary: We will not investigate this complaint about a discretionary council tax reduction claim. This is because at our invitation, the Council agreed to remedy the potential injustice.

Trafford Council (25 022 816)

Statement Closed after initial enquiries Council tax 14-Jun-2026

Summary: We will not investigate Mr X’s complaint about council tax. There is not enough evidence of a significant injustice which meets the threshold for our involvement and in any case, there is no worthwhile outcome achievable by us investigating.

London Borough of Hillingdon (25 023 576)

Statement Closed after initial enquiries Other 14-Jun-2026

Summary: We will not investigate this complaint about liability of business rates and the Council’s decision to take enforcement action. This is because part of the complaint is late, and there is insufficient evidence of fault in the Council’s actions.