Birmingham City Council (25 008 305)

Statement Upheld Housing benefit and council tax benefit 27-Jan-2026

Summary: We will not investigate this complaint about a housing benefit appeal delay because the matter has been remedied.

Wokingham Borough Council (24 017 575)

Statement Closed after initial enquiries Council tax 27-Jan-2026

Summary: We will not investigate this complaint about council tax banding and recovery action as it is unlikely we will find fault by the Council.

Welwyn Hatfield Borough Council (25 012 315)

Statement Closed after initial enquiries Council tax 27-Jan-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his council tax account. If he disputes his council tax liability, he has a right of appeal to a tribunal. Further investigation would not lead to a different outcome and any dispute about payments made by Mr X to his landlord is a private matter.

Woking Borough Council (25 012 967)

Statement Closed after initial enquiries Council tax 27-Jan-2026

Summary: We will not investigate this complaint about the Council issuing a summons for unpaid Council Tax on Mr X’s account. This is because an investigation would be unlikely to find fault with the Council’s actions.

North Yorkshire Council (25 018 952)

Statement Closed after initial enquiries Council tax support 27-Jan-2026

Summary: We will not investigate this complaint about Council tax reduction delay because there is insufficient injustice to warrant investigation. He also has a right of appeal to a Valuation Tribunal.

Northumberland County Council (25 010 760)

Statement Closed after initial enquiries Council tax 26-Jan-2026

Summary: We will not investigate this complaint about council tax and complaint handling. This is because there is no significant injustice outstanding that warrants our involvement.

Sefton Metropolitan Borough Council (25 013 054)

Statement Closed after initial enquiries Other 26-Jan-2026

Summary: We will not investigate this complaint about the Council’s management of Mr X’s business rates account. This is because the Valuation Office Agency is best placed to deal with this matter.

Brighton & Hove City Council (25 018 293)

Statement Closed after initial enquiries Council tax 26-Jan-2026

Summary: We will not investigate this complaint about Council tax liability because there is insufficient evidence of fault by the Council. There is also a right of appeal to a Valuation Tribunal.

West Lancashire Borough Council (25 019 616)

Statement Closed after initial enquiries Council tax 26-Jan-2026

Summary: We will not investigate this complaint about Council tax enforcement because there is insufficient evidence of fault by the Council. The lack of services of which he complains affects all or most of the population.

Ashfield District Council (25 024 519)

Statement Closed after initial enquiries Council tax 26-Jan-2026

Summary: We will not investigate Miss B’s complaint that the Council has wrongly applied an empty property council tax premium to her property. This is because it is reasonable for Miss B to put in an appeal to the Valuation Tribunal.