Recent statements in this category are shown below:
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Sheffield City Council (24 002 326)
Statement Upheld Council tax support 28-Nov-2024
Summary: Mr X complained about mistakes the Council made calculating his council tax reduction claim in 2020. The errors the Council accepted it made caused Mr X avoidable distress and worry. While the Council has already apologised, it also agreed to pay Mr X a financial remedy and review how it informs people of their appeal rights.
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Havant Borough Council (24 011 185)
Statement Closed after initial enquiries Council tax support 27-Nov-2024
Summary: We will not investigate Mrs X’s complaint about the Council failing to communicate with her effectively. This is because an investigation would not lead to any further findings or outcomes.
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London Borough of Waltham Forest (24 012 274)
Statement Closed after initial enquiries Council tax support 21-Nov-2024
Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s application for council tax support as she can appeal to the Valuation Tribunal regarding its decision. There is insufficient evidence of fault causing Mrs X a significant injustice from the ancillary matters she complains about to justify our further involvement, and it is unlikely we could achieve any meaningful outcome by investigating.
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Bournemouth, Christchurch and Poole Council (24 009 847)
Statement Closed after initial enquiries Council tax support 13-Nov-2024
Summary: We will not investigate this complaint about Council tax support as there is no evidence of fault by the Council and there is a right of appeal to a Valuation Tribunal.
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City of Bradford Metropolitan District Council (24 012 378)
Statement Closed after initial enquiries Council tax support 11-Nov-2024
Summary: We will not investigate this complaint about an application for council tax reduction and a claim for compensation. This is because there is insufficient evidence of fault causing injustice.
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Newcastle-under-Lyme Borough Council (24 013 931)
Statement Closed after initial enquiries Council tax support 11-Nov-2024
Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a Valuation Tribunal.
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Statement Closed after initial enquiries Council tax support 29-Oct-2024
Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a Valuation Tribunal.
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London Borough of Croydon (24 004 439)
Statement Closed after initial enquiries Council tax support 28-Oct-2024
Summary: We will not investigate this complaint about Council tax as the matter has been remedied.
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Calderdale Metropolitan Borough Council (24 012 389)
Statement Closed after initial enquiries Council tax support 22-Oct-2024
Summary: We will not investigate this complaint about Council tax reduction because he has appealed to a Valuation Tribunal.
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London Borough of Harrow (24 012 247)
Statement Closed after initial enquiries Council tax support 21-Oct-2024
Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a Valuation Tribunal.