Recent statements in this category are shown below:
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Kirklees Metropolitan Borough Council (25 014 290)
Statement Closed after initial enquiries Other 24-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s recovery of his council tax debts. This is mostly because the Council has remedied any injustice through its complaint process. Further investigation by us would not achieve a worthwhile outcome.
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Erewash Borough Council (24 022 389)
Statement Closed after initial enquiries Other 18-Feb-2026
Summary: We will not investigate this complaint about the Council’s recovery of unpaid council tax from 2024. It was reasonable for Mr X to appeal to the Valuation Tribunal for a determination of his liability dispute.
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Babergh District Council (25 014 849)
Statement Closed after initial enquiries Other 11-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to end his Small Business Rate Relief. This is because there is not enough evidence of fault to justify an investigation.
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Salford City Council (25 001 011)
Statement Upheld Other 28-Jan-2026
Summary: Mr X complained about the way the Council dealt with his empty property exemption. We found fault with the Council. This fault did not cause injustice to Mr X.
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Sefton Metropolitan Borough Council (25 013 054)
Statement Closed after initial enquiries Other 26-Jan-2026
Summary: We will not investigate this complaint about the Council’s management of Mr X’s business rates account. This is because the Valuation Office Agency is best placed to deal with this matter.
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London Borough of Bromley (25 015 871)
Statement Closed after initial enquiries Other 16-Jan-2026
Summary: We will not investigate this complaint about the Council’s recovery of business rates from Mr X. It was reasonable for him to dispute the matter in the magistrate’s court. We have no power to investigate court action, and only the court can decide liability for business rates.
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Fenland District Council (25 011 635)
Statement Closed after initial enquiries Other 15-Jan-2026
Summary: We will not investigate Mr X’s complaint about business rates debt. We have no power to investigate matters which have been subject to court proceedings.
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Salford City Council (25 010 377)
Statement Closed after initial enquiries Other 14-Jan-2026
Summary: We will not investigate Mr X’s complaint about the application of empty property relief. It is unlikely we would find fault.
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South Norfolk District Council (25 014 918)
Statement Upheld Other 23-Dec-2025
Summary: We will not investigate Mr X’s complaint the Council assured him he would not be transferred from the Business Rates List to the Council Tax List, if he suspended his business for one year. This is because Mr X no longer wishes to proceed with his complaint.
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Mid Sussex District Council (25 008 487)
Statement Closed after initial enquiries Other 18-Dec-2025
Summary: We will not investigate Mr X’s complaint about how the Council took enforcement action against him. This is because there is not enough evidence of fault to justify an investigation.