North Yorkshire Council (25 007 216)

Statement Closed after initial enquiries Other 18-May-2026

Summary: We cannot investigate this complaint about the Council’s handling of business rates. This is because part of the complaint is late, there is another body better placed to consider part of the complaint, and it has been considered by a court.

South Gloucestershire Council (25 011 645)

Statement Not upheld Other 17-May-2026

Summary: Mr X complained the Council wrongly pursued his company for business rates after it had assigned the lease of the premises to another business. He said the Council sent correspondence to the wrong address, so the company did not know about the outstanding balance until enforcement agents became involved. We have not found fault in the Council’s administrative handling of the address it used for the bill, reminder and summons. The evidence shows the Council sent those notices to the correspondence address it had been given for the account.

London Borough of Lewisham (25 004 650)

Statement Not upheld Other 14-May-2026

Summary: We have ended our investigation into whether Miss X is liable for business rates. The Ombudsman cannot alter the business rating list or decide on Miss X’s liability. We cannot achieve the outcome Miss X wants. The Valuation Office Agency is responsible for updating the business rating list. We cannot investigate the actions of the Valuation Office Agency.

Cherwell District Council (25 018 210)

Statement Closed after initial enquiries Other 04-May-2026

Summary: We will not investigate this complaint about how the Council responded to questions about Business Rates. This is because there is not enough evidence of fault to justify investigating.

Leicester City Council (25 022 418)

Statement Closed after initial enquiries Other 30-Apr-2026

Summary: We will not investigate this complaint about business rates because it has been considered by a court and there is not enough evidence of fault or significant injustice to justify our involvement.

London Borough of Newham (25 019 774)

Statement Closed after initial enquiries Other 28-Apr-2026

Summary: We will not investigate this complaint about enforcement of Council Tax arrears. This is because there is not enough evidence of fault to warrant our involvement.

Kirklees Metropolitan Borough Council (25 017 106)

Statement Closed after initial enquiries Other 27-Apr-2026

Summary: We cannot investigate this complaint about Mr X’s business rates liability. This is because we have no power to investigate matters which have been subject to court proceedings.

Rutland County Council (25 018 860)

Statement Closed after initial enquiries Other 23-Apr-2026

Summary: We will not investigate this complaint about Council tax arrears. This is because part of the complaint is late and it would have been reasonable for Ms X to complain to us sooner. Of the remaining elements, there is not enough evidence of fault to warrant out involvement.

Waverley Borough Council (25 019 477)

Statement Closed after initial enquiries Other 21-Apr-2026

Summary: We will not investigate Mrs X’s complaint about the Councils handling of her business rates account. There is not enough evidence of fault to justify an investigation.

Charnwood Borough Council (25 021 444)

Statement Closed after initial enquiries Other 19-Apr-2026

Summary: We will not investigate this complaint about enforcement action for business rates. There is not enough evidence of fault by the Council.