Recent statements in this category are shown below:
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Durham County Council (25 008 666)
Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to pay Mr X a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.
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Buckinghamshire Council (25 010 156)
Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Sep-2025
Summary: We will not investigate this complaint about a housing benefit overpayment because there was a right of appeal to a tribunal. The complaint is also out of time.
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Birmingham City Council (25 005 599)
Statement Closed after initial enquiries Housing benefit and council tax benefit 28-Aug-2025
Summary: We will not investigate this complaint about a housing benefit overpayment. This is because there is no significant injustice remaining and investigation would not lead to a different outcome.
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London Borough of Haringey (25 007 086)
Statement Closed after initial enquiries Housing benefit and council tax benefit 26-Aug-2025
Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.
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Luton Borough Council (25 007 947)
Statement Closed after initial enquiries Housing benefit and council tax benefit 20-Aug-2025
Summary: We cannot investigate this complaint about a housing benefit overpayment because the complainant appealed to the tribunal.
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London Borough of Southwark (25 004 187)
Statement Closed after initial enquiries Housing benefit and council tax benefit 19-Aug-2025
Summary: We will not investigate this complaint about the Council refusing Mr X’s housing benefit claims. This is because it is reasonable to expect Mr X to have used his right of appeal.
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London Borough of Islington (25 007 529)
Statement Closed after initial enquiries Housing benefit and council tax benefit 19-Aug-2025
Summary: We will not investigate this complaint about a housing benefit overpayment because there is a right of appeal to a tribunal.
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London Borough of Haringey (25 004 433)
Statement Closed after initial enquiries Housing benefit and council tax benefit 13-Aug-2025
Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.
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City of Doncaster Council (25 004 453)
Statement Closed after initial enquiries Housing benefit and council tax benefit 04-Aug-2025
Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.
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Central Bedfordshire Council (25 003 930)
Statement Closed after initial enquiries Housing benefit and council tax benefit 30-Jul-2025
Summary: We will not investigate this complaint that the Council mis-advised the complainant about making a new housing benefit leading to rent arrears. This is because there is insufficient evidence of fault by the Council.