Bristol City Council (24 018 591)

Statement Closed after initial enquiries Housing benefit and council tax benefit 17-Jun-2025

Summary: We will not investigate this complaint about housing benefit and council tax reduction overpayments. This is because it is reasonable to expect Mrs X to appeal the Council’s decisions to the Tribunal.

Sandwell Metropolitan Borough Council (24 023 089)

Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Jun-2025

Summary: We will not investigate this complaint about Housing Benefit payments. This is because the Council have already responded to Mr X and it is unlikely that we could add to the Council’s response.

Birmingham City Council (25 002 647)

Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Jun-2025

Summary: We will not investigate this complaint about a refusal of housing benefit as there is a right of appeal to a tribunal.

City of Wolverhampton Council (25 001 364)

Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Jun-2025

Summary: We will not investigate this complaint about the Council’s decision to recover a housing benefit overpayment. This is because it is reasonable to expect Miss X to use her right of appeal to the First Tier Tribunal.

Lewes District Council (25 001 642)

Statement Closed after initial enquiries Housing benefit and council tax benefit 05-Jun-2025

Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. There is not enough evidence of fault by the Council.

Luton Borough Council (25 002 535)

Statement Closed after initial enquiries Housing benefit and council tax benefit 03-Jun-2025

Summary: We will not investigate this complaint about an overpayment of housing benefit as there is a right of appeal to a tribunal.

London Borough of Islington (24 021 117)

Statement Closed after initial enquiries Housing benefit and council tax benefit 22-May-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision to decline her application for a discretionary housing payment. This is because there is insufficient evidence of fault.

Adur District Council (24 021 806)

Statement Closed after initial enquiries Housing benefit and council tax benefit 21-May-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his housing benefit claims. This is because the matter is already subject to tribunal proceedings and there is no evidence of injustice to justify an investigation.

Folkestone & Hythe District Council (24 015 812)

Statement Closed after initial enquiries Housing benefit and council tax benefit 20-May-2025

Summary: We will not investigate this complaint about a housing benefit decision. This is because it was reasonable for the complainant to use his appeal rights to the Social Entitlement Chamber which is the statutory tribunal set up to consider housing benefit appeals.

London Borough of Harrow (24 012 739)

Statement Closed after initial enquiries Housing benefit and council tax benefit 19-May-2025

Summary: We will not investigate this complaint about the Council’s decision regarding Mr X’s entitlement to Council Tax Support. Mr X used his statutory right of appeal to the Valuation Tribunal. We cannot also consider the matter.