London Borough of Bexley (24 001 838)

Statement Closed after initial enquiries Council tax 11-Jun-2024

Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application for a council tax exemption based on severe mental impairment. This is because there is insufficient evidence of fault by the Council.

Chichester District Council (24 003 416)

Statement Closed after initial enquiries Council tax 11-Jun-2024

Summary: We will not investigate this complaint about the right of the Council to enforce a Council tax debt as this is a matter for the court.

Middlesbrough Borough Council (24 000 163)

Statement Closed after initial enquiries Council tax 11-Jun-2024

Summary: We will not investigate this complaint about the Council recovering unpaid council tax from the executors of a previous account holder. There is insufficient evidence of fault which would warrant an investigation. It is reasonable for the executors to appeal to the Valuation Tribunal if they dispute personal liability for the debts belonging to the estate.

Huntingdonshire District Council (23 016 634)

Statement Closed after initial enquiries Council tax 11-Jun-2024

Summary: We will not investigate this complaint about the Council’s pursuit of Mr X for unpaid council tax. This is because the complaint relates to events that took place more than 12 months ago. This complaint is also outside of our jurisdiction as it relates to council tax liability, which is a matter for the Valuation Tribunal.

Welwyn Hatfield Borough Council (24 002 754)

Statement Closed after initial enquiries Council tax 10-Jun-2024

Summary: We cannot investigate this complaint about Council tax liability because the complainant has appealed to a Valuation Tribunal.

London Borough of Lambeth (23 006 430)

Statement Upheld Council tax 10-Jun-2024

Summary: Mr X and Ms Y complained about how the Council managed their council tax accounts. There was fault with how the Council managed Mr X’s council tax account which caused distress to Mr X and Ms Y. However, it did not overcharge Mr X. In addition to the apology it has already made, the Council agreed to pay a financial remedy to Mr X and Ms Y to recognise that distress.

Waverley Borough Council (24 000 683)

Statement Closed after initial enquiries Council tax 09-Jun-2024

Summary: We will not investigate this complaint about the way the Council managed the complainant’s council tax for two properties. This is because part of the complaint is late, there is insufficient evidence of fault, and the Council apologised for some faults.

Westminster City Council (24 001 133)

Statement Closed after initial enquiries Council tax 09-Jun-2024

Summary: We will not investigate this complaint about Council tax payments and liability because the matter has been remedied and there was a right of appeal to a Valuation Tribunal.

London Borough of Barnet (24 001 677)

Statement Closed after initial enquiries Council tax 09-Jun-2024

Summary: We will not investigate this complaint about Council tax payments because the matter is still being investigated by the Council to remedy the matter.

Salford City Council (24 002 947)

Statement Closed after initial enquiries Council tax 06-Jun-2024

Summary: We will not investigate this complaint about the Council’s pursuit of Miss X for unpaid council tax. This is because Miss X has right of appeal to the Valuation Tribunal; it would therefore be reasonable for her to use it. Further, the events complained about took place more than 12 months ago and are therefore outside of our jurisdiction due to the time that has passed.