London Borough of Hackney (24 003 832)

Statement Closed after initial enquiries Council tax 23-Jul-2024

Summary: We cannot by law investigate this complaint about the Council seeking to recover an amount in unpaid council tax. This is because the Council has sought a liability order from the courts in relation to the amounts. We have no jurisdiction to investigate any matter which has been subject to legal proceedings.

Westmorland and Furness Council (24 003 932)

Statement Closed after initial enquiries Council tax 23-Jul-2024

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Council Tax account. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Somerset Council (24 004 329)

Statement Closed after initial enquiries Council tax 23-Jul-2024

Summary: We will not investigate this complaint about Council tax banding because she appealed to a Valuation Tribunal and the matter has been remedied.

Gedling Borough Council (24 001 507)

Statement Closed after initial enquiries Council tax 22-Jul-2024

Summary: We will not investigate this complaint about council tax liability as it is reasonable to expect Miss X to have appealed against it to the Valuation Tribunal.

Sheffield City Council (24 003 701)

Statement Closed after initial enquiries Council tax 22-Jul-2024

Summary: We will not investigate this complaint about an alleged failure by the Council to bill the complaint correctly for council tax, or its decision to not provide her a discretionary discount. This is because part of the complaint is late. The complainant also has a right of appeal to a statutory tribunal in relation to the discretionary discount. We will not exercise our discretion and so we have no jurisdiction to investigate this complaint.

City of Bradford Metropolitan District Council (24 003 748)

Statement Closed after initial enquiries Council tax 22-Jul-2024

Summary: We cannot investigate Mr X’s complaint about a council tax liability. This is because Mr X has already used his right to appeal to the Valuation Tribunal. Nor will we investigate how the Council considered his complaint, because there is not enough evidence of fault.

Liverpool City Council (24 003 459)

Statement Closed after initial enquiries Council tax 21-Jul-2024

Summary: We will not investigate this complaint about Council tax liability and enforcement because there was a right of appeal to a Valuation Tribunal and the Council remedied the complaint.

Bournemouth, Christchurch and Poole Council (24 002 612)

Statement Closed after initial enquiries Council tax 18-Jul-2024

Summary: We will not investigate this complaint about the Council’s recovery of unpaid council tax arrears. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Richmond upon Thames (24 003 466)

Statement Closed after initial enquiries Council tax 17-Jul-2024

Summary: We will not investigate this complaint about an administrative error related to Mr X's council tax account. The Council has accepted fault, apologised and offered to defer the outstanding council tax owed over the next financial year. This is an appropriate remedy for the injustice caused. It is unlikely an investigation would add to this or lead to a different outcome.

Lewes District Council (24 003 523)

Statement Closed after initial enquiries Council tax 16-Jul-2024

Summary: We will not investigate this complaint about the Council sending erroneous council tax credit notifications to Mr X in 2023. There is insufficient evidence of any significant injustice arising from the Council’s mistake which it promptly corrected within three days.