Coventry City Council (25 000 702)

Statement Closed after initial enquiries Council tax 17-Jun-2025

Summary: We will not investigate this complaint about council tax liability. It is reasonable for Mr X to use his statutory right of appeal to the Valuation Tribunal.

London Borough of Haringey (25 000 923)

Statement Upheld Council tax 17-Jun-2025

Summary: We will not investigate this complaint about complaint handling because the Council has provided a satisfactory response.

Cherwell District Council (25 002 532)

Statement Closed after initial enquiries Council tax 17-Jun-2025

Summary: We will not investigate this complaint about council tax arrears and an attachment of earnings order. This is because there is insufficient evidence of fault by the Council and because we cannot investigate any issue that forms part of court proceedings. In addition, the complainant can complain to the Information Commissioner.

London Borough of Tower Hamlets (24 020 698)

Statement Closed after initial enquiries Council tax 16-Jun-2025

Summary: We will not investigate this complaint about Council Tax liability and late billing. This is because Ms X has the right of appeal to the Valuation Tribunal and it was reasonable to expect her to use this right. Additionally, parts of the complaint are late and there is not sufficient evidence of fault by the Council.

North Somerset Council (24 022 781)

Statement Closed after initial enquiries Council tax 16-Jun-2025

Summary: We will not investigate this complaint about applications for discretionary council tax support and council tax exemptions. This is because there is insufficient evidence of fault by the Council.

Tandridge District Council (24 001 787)

Statement Not upheld Council tax 16-Jun-2025

Summary: Mrs X complained the Council mishandled her Council tax debt and its use of enforcement agents. I do not find the Council to be at fault.

Bournemouth, Christchurch and Poole Council (25 001 248)

Statement Closed after initial enquiries Council tax 16-Jun-2025

Summary: We will not investigate this complaint about Council tax premiums as the matter is out of time and there was an appeal to a Valuation Tribunal.

Luton Borough Council (25 001 617)

Statement Closed after initial enquiries Council tax 16-Jun-2025

Summary: We will not investigate Miss X’s complaint about an application for a single person discount on her council tax bill. This is because she had a right of appeal to a Valuation Tribunal, and it is reasonable to expect her to have used it.

Birmingham City Council (25 005 474)

Statement Closed after initial enquiries Council tax 16-Jun-2025

Summary: We cannot investigate Mr B’s complaint about his council tax increasing. This is because this issue affects all or most of the people in the Council’s area.

Herefordshire Council (24 020 594)

Statement Closed after initial enquiries Council tax 15-Jun-2025

Summary: We will not investigate this complaint about the Council's management of Mr X’s council tax account as it is unlikely we will find that Mr X was caused a significant injustice from any Council fault.