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  • Coventry City Council (24 010 355)

    Statement Closed after initial enquiries Transport 22-Nov-2024

    Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge because there is insufficient evidence of fault by the Council.

  • London Borough of Barnet (24 010 408)

    Statement Closed after initial enquiries Highway repair and maintenance 22-Nov-2024

    Summary: We will not investigate this complaint about a failure to maintain a speed camera. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The matter complained of is not an administrative function of the Council.

  • Manchester City Council (24 009 306)

    Statement Closed after initial enquiries Homelessness 22-Nov-2024

    Summary: We will not investigate Miss X’s complaint that the Council has not taken enough action to complete repairs within her temporary accommodation. This is because there is insufficient evidence of fault. In addition, there are no worthwhile outcomes achievable.

  • London Borough of Enfield (24 011 212)

    Statement Closed after initial enquiries Child protection 22-Nov-2024

    Summary: We will not investigate this complaint about the Council treating Mr X as vexatious and allegedly discriminating against him. There is not enough evidence of fault by the Council to warrant our further involvement.

  • West Sussex County Council (24 011 217)

    Statement Closed after initial enquiries Other 22-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision to make changes to the highway near Mrs X’s home. There is no significant injustice, and in any case, there is no worthwhile outcome achievable by us investigating.

  • City of Doncaster Council (24 010 645)

    Statement Closed after initial enquiries Council house sales and leaseholders 22-Nov-2024

    Summary: We will not investigate this complaint about valuation and delay in the right to buy process. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The valuation was made by the District Valuer. It is binding and we have no jurisdiction over District Valuer decisions. The complainant has used the legal notice of delay and it is reasonable to expect them to proceed to court action.

  • Buckinghamshire Council (24 010 978)

    Statement Closed after initial enquiries Planning applications 22-Nov-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s consideration of a planning application. This is because it is unlikely we would find fault in how the Council made its decision. Nor will we investigate how the Council considered its duties as a statutory consultee. Any fault there may have been here has not caused Mr X an injustice.

  • Essex County Council (24 013 999)

    Statement Upheld Special educational needs 22-Nov-2024

    Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • London Borough of Islington (24 014 366)

    Statement Closed after initial enquiries Parking and other penalties 22-Nov-2024

    Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect Mr X to have appealed to the independent parking adjudicators to challenge it.

  • Transport for London (24 014 458)

    Statement Closed after initial enquiries Parking and other penalties 22-Nov-2024

    Summary: We cannot investigate Mr X’s complaint about Transport for London’s escalation of several penalty charge notices, which he did not receive. This is because Mr X has applied to the Traffic Enforcement Centre at Northampton County Court to consider the matter and it is for them to decide whether to cancel the surcharges and reinstate Mr X’s right of appeal against the penalty charge notices.

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