Decision search
Your search has 50691 results
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Hartlepool Borough Council (24 005 539)
Statement Not upheld Child protection 21-Nov-2024
Summary: The Council was not at fault for its refusal to consider
Mrs X’s 30-year-old complaint. It properly considered its discretionary powers to consider old complaints and explained its decision to Mrs X. For the same reasons given by the Council, we will also not investigate the complaint. -
Hampshire County Council (24 006 426)
Statement Closed after initial enquiries Special educational needs 21-Nov-2024
Summary: We will not investigate Miss X’s complaint about delays in the review of her child’s Education, Health and Care Plan because the Council offered a suitable remedy. We cannot investigate parts of Miss X’s complaints because she used her right to appeal to a Tribunal. We cannot investigate Miss X’s complaints about how her child was taught in school because the law says we cannot. We will not investigate the remaining parts of Miss X’s complaint because there is insufficient evidence of fault, and an investigation is unlikely to achieve any additional outcome.
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London Borough of Harrow (24 007 144)
Statement Closed after initial enquiries Leisure and culture 21-Nov-2024
Summary: We will not investigate this complaint about how the Council has dealt with issues at an allotment where Ms X has a plot. This is because we could not add to the investigation carried out by the Council.
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Westmorland and Furness Council (24 007 429)
Statement Closed after initial enquiries Licensing 21-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to allow an event in a public park. This is because it is reasonable to expect Mr X to have used his right of appeal to court.
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Brighton & Hove City Council (24 008 904)
Statement Closed after initial enquiries Other 21-Nov-2024
Summary: We will not investigate Mr X’s complaint the Council did not consider his concerns about his Local Healthwatch. It is not good use of public money to investigate complaints about complaint procedures, where we are unable to deal with the substantive issue.
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London Borough of Southwark (24 009 028)
Statement Upheld Allocations 21-Nov-2024
Summary: Ms X complained about the Council’s treatment of her housing application. At our invitation, the Council has agreed to reconsider the matter. That is a suitable remedy, so we will not investigate the complaint.
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Birmingham City Council (24 010 114)
Statement Closed after initial enquiries Homelessness 21-Nov-2024
Summary: We will not investigate this complaint about the suitability of temporary accommodation provided by the Council under its main homelessness duty. It is reasonable for Mr X to ask the Council for a review of suitability of the accommodation.
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Cheshire East Council (24 010 213)
Statement Closed after initial enquiries Planning applications 21-Nov-2024
Summary: We will not investigate this complaint about the Council’s failure to secure an agreement under section 38 of the Highways Act 1980 with the developer of the complainant’s new home. The Council cannot force a developer to enter into such an agreement. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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Surrey County Council (24 009 917)
Statement Closed after initial enquiries School transport 21-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to provide his daughter with post-16 transport to school. The Council has now agreed to provide transport for the rest of the academic year. An investigation could not achieve anything more at the current time.
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Liverpool City Council (24 009 937)
Statement Closed after initial enquiries Charging 21-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision to charge Mr X for his care. There is insufficient evidence of fault by the Council.