Decision search
Your search has 50690 results
-
Epping Forest District Council (24 011 141)
Statement Closed after initial enquiries Antisocial behaviour 16-Dec-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action over reported anti-social behaviour. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We will not investigate a complaint which carries a right of appeal to a court.
-
Birmingham City Council (24 012 860)
Statement Closed after initial enquiries Allocations 16-Dec-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council and because it is a late complaint.
-
Swindon Borough Council (24 012 933)
Statement Upheld Refuse and recycling 16-Dec-2024
Summary: We have decided not to investigate Mr X’s complaint about missed recycling bin collections. The Council has upheld the complaint and agreed to remedy their injustice by taking appropriate action.
-
London Borough of Newham (24 012 999)
Statement Closed after initial enquiries Allocations 16-Dec-2024
Summary: We cannot not investigate this complaint the Council failed to address disrepair in the complainant’s property. This is because we have no remit to consider complaints about the management of social housing.
-
Birmingham City Council (24 013 278)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to respond to her correspondence about a penalty charge notice. This is because the Council has cancelled it and it is unlikely further investigation would achieve anything more for her.
-
City of York Council (24 013 406)
Statement Closed after initial enquiries Refuse and recycling 16-Dec-2024
Summary: We will not investigate Mr X’s complaint about a missed garden waste collection. This is because Mr X has not suffered a significant personal injustice which would justify an investigation.
-
Royal Borough of Windsor and Maidenhead Council (24 013 722)
Statement Closed after initial enquiries Highway repair and maintenance 16-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s failure to maintain trees and hedges which are causing obstructions to the public highway. This is because the Council has taken the steps it considers necessary to deal with the issue and it is not for us to say it must do more. It is therefore unlikely investigation would achieve any worthwhile outcome for Mr X.
-
London Borough of Haringey (24 013 961)
Statement Closed after initial enquiries Other 16-Dec-2024
Summary: We will not investigate Mr X’s complaint that the Council unlawfully ended his tenancy agreement for business premises he occupied for several years. This is because we cannot decide whether the Council’s actions were unlawful and if Mr X thinks they were, it would be reasonable for him to take the matter to court.
-
Braintree District Council (24 014 196)
Statement Closed after initial enquiries Enforcement 16-Dec-2024
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his complaint or applied its Development Management Enforcement Policy. It is reasonable for Mr X to use his right of appeal to the High Court.
-
Essex County Council (24 014 715)
Statement Upheld Special educational needs 16-Dec-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.