Decision search
Your search has 50710 results
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Manchester City Council (24 003 226)
Statement Closed after initial enquiries Trees 17-Jul-2024
Summary: We will not investigate this complaint about the Council’s decision not to remove a tree. This is because there is insufficient evidence of fault by the Council.
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London Borough of Hackney (24 003 514)
Statement Closed after initial enquiries Housing benefit and council tax benefit 17-Jul-2024
Summary: We will not investigate Ms X’s complaint about housing benefit overpayments because it is reasonable to expect her to appeal to the Tribunal.
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Cheshire East Council (24 003 566)
Statement Closed after initial enquiries Trees 17-Jul-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to determine a tree preservation order works application in 2020. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Wiltshire Council (24 003 637)
Statement Closed after initial enquiries Councillor conduct and standards 17-Jul-2024
Summary: We will not investigate Mr X’s complaint about how the Council considered a conduct complaint. This is because there is insufficient evidence of fault to justify our involvement.
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London Borough of Richmond upon Thames (24 003 466)
Statement Closed after initial enquiries Council tax 17-Jul-2024
Summary: We will not investigate this complaint about an administrative error related to Mr X's council tax account. The Council has accepted fault, apologised and offered to defer the outstanding council tax owed over the next financial year. This is an appropriate remedy for the injustice caused. It is unlikely an investigation would add to this or lead to a different outcome.
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Calderdale Metropolitan Borough Council (24 003 474)
Statement Closed after initial enquiries Traffic management 17-Jul-2024
Summary: We will not investigate this complaint about the Council closing a road as part of a School Street traffic management scheme. There is not enough evidence of fault in the way the Council decided to make the scheme permanent.
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Northumberland County Council (24 003 699)
Statement Closed after initial enquiries Councillor conduct and standards 17-Jul-2024
Summary: We will not investigate Ms X’s complaint about how the Council considered a councillor conduct complaint. This is because there is insufficient evidence of fault.
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London Borough of Brent (24 003 772)
Statement Closed after initial enquiries Pollution 17-Jul-2024
Summary: We will not investigate Mrs X’s complaint about the Council deciding not to action against her neighbours’ cigarette smoke drifting into her garden, and about the noise of their conversations. There is not enough evidence of fault in the Council’s decision-making process about the smoke to warrant investigation. We also cannot achieve the outcome Mrs X seeks. Her complaint about noise is not a valid matter we can reinvestigate and we have not done so.
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London Borough of Hounslow (24 003 856)
Statement Closed after initial enquiries Traffic management 17-Jul-2024
Summary: We will not investigate this complaint about parking spaces which the complainant says prevent him using an access road safely. This is because there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Parking and other penalties 17-Jul-2024
Summary: We will not investigate this complaint about a delay by the Council in removing a dropped kerb. This is because we cannot achieve the outcome the complainant would like.