Decision search
Your search has 50690 results
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East Riding of Yorkshire Council (24 003 121)
Statement Closed after initial enquiries Special educational needs 16-Jul-2024
Summary: We cannot investigate this complaint about the Council’s actions relating to an Education, Health and Care plan. Mr X has appealed to the SEND Tribunal about this, and the law does not allow us to investigate here. Nor will we investigate Mr X’s other complaints about how the Council communicated with him, because further investigation would not lead to a different outcome.
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Leicestershire County Council (24 002 842)
Statement Upheld Special educational needs 16-Jul-2024
Summary: We will not investigate this complaint about delays in the Education, Health and Care Plan process. This is because the Council has offered an appropriate remedy. An investigation by the Ombudsman would not achieve anything more.
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Cambridgeshire County Council (24 005 564)
Statement Closed after initial enquiries Highway repair and maintenance 16-Jul-2024
Summary: We will not investigate Mr B’s complaint that the Council has wrongly refused his compensation claim after his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his claim at court.
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Colchester City Council (24 005 742)
Statement Closed after initial enquiries Council tax support 16-Jul-2024
Summary: We will not investigate Mr C’s complaint about the information on the Council’s website about council tax support. This is because there is not enough evidence of fault to justify an investigation.
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Royal Borough of Greenwich (24 003 948)
Statement Closed after initial enquiries Refuse and recycling 16-Jul-2024
Summary: We will not investigate this complaint about missed refuse collections and unsuccessful attempts to report them. This is because there is insufficient evidence of fault and injustice.
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Birmingham City Council (24 003 702)
Statement Closed after initial enquiries Allocations 16-Jul-2024
Summary: We will not investigate this complaint that the Council has not placed the complainant in band A on the housing register. This is because there is insufficient evidence of fault by the Council.
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Wakefield City Council (24 003 675)
Statement Closed after initial enquiries Other 16-Jul-2024
Summary: We will not investigate Mr X’s complaint about the Council’s street-cleaning in his area, nor how it responded to his complaint. Any personal injustice to Mr X from the matter complained of is not sufficiently significant to warrant us investigating. We do not investigate councils’ complaint-handling where we are not investigating the core issue giving rise to the complaint.
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Uttlesford District Council (24 003 676)
Statement Closed after initial enquiries Planning applications 16-Jul-2024
Summary: We will not investigate this complaint about how the Council dealt with a planning application and a complaint about the conduct of a councillor. This is because the complainant has not suffered any significant injustice as a result of the alleged fault.
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London Borough of Bexley (24 004 280)
Statement Closed after initial enquiries Allocations 16-Jul-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to accept her housing application on to its Housing Register. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint has been made late and there are no good reasons for us to investigate.
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Statement Closed after initial enquiries Commercial and contracts 16-Jul-2024
Summary: We cannot investigate this complaint by a parish council about the Council’s decision to dispose of land which it owned. We have no jurisdiction to investigate complaints by public service bodies.