Decision search
Your search has 50317 results
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Kent County Council (24 002 308)
Statement Closed after initial enquiries Other 15-Jul-2024
Summary: We will not investigate Miss X’s complaints about the Council’s children’s social care involvement regarding her children. There is insufficient evidence of fault to warrant an investigation by the Ombudsman. In addition, Miss X could take some of her complaints to the Information Commissioner’s Office and Social Work England.
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Wakefield City Council (24 002 398)
Statement Closed after initial enquiries Homelessness 15-Jul-2024
Summary: We will not investigate this complaint about the Council stopping providing interim accommodation. There is not significant enough injustice for us to investigate whether the Council was at fault.
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Wokingham Borough Council (24 002 446)
Statement Closed after initial enquiries Domiciliary care 15-Jul-2024
Summary: We will not investigate this complaint about a Council- commissioned care provider allegedly turning off Ms X’s freezer whilst visiting her home and causing food to spoil. Further investigation would not lead to a different outcome.
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East Sussex County Council (24 002 465)
Statement Closed after initial enquiries Other 15-Jul-2024
Summary: We will not investigate this complaint about delay by the Council telling Mr X of the death of the mother of his child. The Council has confirmed that its position opposing contact between Mr X and his child did not change after the death and has not changed. This means Mr X did not lose any opportunity to seek contact, which would always have been available only by approaching a court. There is therefore not enough injustice caused by any fault to warrant investigation by us.
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Lincolnshire County Council (24 002 670)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2024
Summary: We will not investigate this complaint that the road next to the complainants’ home causes flooding on their property. It is reasonable to expect them to pursue a court remedy.
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City of Doncaster Council (24 003 586)
Statement Closed after initial enquiries Refuse and recycling 15-Jul-2024
Summary: We will not investigate this complaint about Mr X’s refuse collection. There is not enough evidence of fault in the Council’s actions. If Mr X believes the Council has shared his personal data, it is reasonable for him to complain to the Information Commissioner’s Office on this point.
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Manchester City Council (24 003 653)
Statement Closed after initial enquiries Homelessness 15-Jul-2024
Summary: We will not investigate Miss X’s complaint about the support the Council provides its homeless community. That is because the concerns raised would be better addressed to her local councillor or MP.
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Nottingham City Council (24 003 437)
Statement Closed after initial enquiries Noise 15-Jul-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s discharge of a planning condition. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We will not investigate his complaint about the delay in enforcing a court order for noise nuisance. We have no jurisdiction not investigate complaints which have been subject to court proceedings.
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Northumberland County Council (24 003 510)
Statement Closed after initial enquiries Council tax 15-Jul-2024
Summary: We will not investigate this complaint about the Council charging a premium rate of council tax for a period between 2019 and 2021. This is because the Council’s decision carries a right of appeal to the Valuation Tribunal which the evidence shows the complainant could reasonably exercise. The complaint is also late and there are no good reasons why we should exercise our discretion and investigate.
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Hinckley & Bosworth Borough Council (24 003 337)
Statement Closed after initial enquiries Planning applications 15-Jul-2024
Summary: We will not investigate this complaint about the way the Council publicised and processed a planning application. There is not enough evidence of fault in the Council’s actions. Nor can we order the Council to reconsider an approved planning application.