Decision search
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Wokingham Borough Council (24 003 352)
Statement Upheld Other 18-Jul-2024
Summary: We will not investigate Ms X’s complaint about the delay in the Council’s handling of her complaints under the statutory children’s complaints procedure. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Ms X by the fault accepted.
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Bournemouth, Christchurch and Poole Council (24 003 371)
Statement Closed after initial enquiries Enforcement 18-Jul-2024
Summary: We will not investigate this complaint about the Council’s failure to enforce planning conditions, the terms of a section 106 agreement and a failure to keep necessary documents. We have not seen enough evidence of fault in the Council’s actions to warrant our involvement. Also, the complainant was aware the Council did not hold the document he requested a few years ago. Therefore, this part of his complaint is made too late.
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Shropshire Council (24 003 516)
Statement Upheld Traffic management 18-Jul-2024
Summary: We will not investigate this complaint about the Council’s delay in responding to Mr X’s request for local parking restrictions to be applied to alleviate dangerous parking near his home. We will not investigate this complaint because the Council has remedied the delay by responding to the requests.
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North East Derbyshire District Council (24 003 706)
Statement Closed after initial enquiries Planning applications 18-Jul-2024
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complaint is late. The complainant has also not suffered any significant injustice.
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St Bernard's RC Grammar School, Slough (24 003 789)
Statement Closed after initial enquiries School admissions 18-Jul-2024
Summary: We will not investigate Mr X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel.
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London Borough of Barnet (24 003 807)
Statement Closed after initial enquiries Other 18-Jul-2024
Summary: We cannot investigate this complaint about the Council’s response to a complaint about the alleged actions of a school. The substantive matter complained of concerns the internal affairs of a school. We have no legal power to investigate the complaint.
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Test Valley Borough Council (24 003 729)
Statement Closed after initial enquiries Planning applications 18-Jul-2024
Summary: We will not investigate this complaint about the Council’s decisions to approve a planning application. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late and we have seen no reason to exercise discretion and investigate the issues raised now.
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Bury Metropolitan Borough Council (24 004 381)
Statement Closed after initial enquiries Street furniture and lighting 18-Jul-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her claim for damages after her car was damaged when it hit a concrete block. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Stockport Metropolitan Borough Council (24 005 653)
Statement Closed after initial enquiries School admissions 18-Jul-2024
Summary: We will not investigate Mr X’s complaint about the Council’s Schools Admissions Appeal Panel’s failure to provide his child with a place at School Y. It is unlikely the Ombudsman would find fault which caused them to lose out on a school place.
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Hartlepool Borough Council (24 006 160)
Statement Closed after initial enquiries Other 18-Jul-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his request for information. This is because it is about an ongoing matter being dealt with by the Information Commissioner's Office. There is no fault by the Council in refusing to correspond about the matter.