Decision search
Your search has 50317 results
-
Liverpool City Council (24 003 189)
Statement Closed after initial enquiries Commercial and contracts 21-Jul-2024
Summary: We will not investigate this complaint non-payment of the complainant’s invoices to the Council in relation to care services. This is because the Council disputes the amount is owed to the complainant. The parties appear to be in legal dispute and we consider the complainant could reasonably take the matter to court. The law says we cannot investigate in these circumstances.
-
Essex County Council (24 003 140)
Statement Upheld Special educational needs 21-Jul-2024
Summary: We upheld Miss X’s complaint about delays in the Education, Health and Care process regarding her child, Y. The Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
-
Devon County Council (24 003 238)
Statement Closed after initial enquiries Special educational needs 21-Jul-2024
Summary: We cannot investigate this complaint that the Council refused to reimburse the complainant for costs associated with her appeal to the SEND Tribunal. This is because we cannot consider matters that a tribunal has considered or could have considered.
-
London Borough of Barking & Dagenham (24 003 234)
Statement Closed after initial enquiries Homelessness 21-Jul-2024
Summary: We will not investigate Mr X’s complaint the Council decided he was not eligible for homelessness assistance. It was reasonable for Mr X to use his appeal rights to the County Court.
-
Gloucestershire County Council (24 003 129)
Statement Upheld Other 21-Jul-2024
Summary: We will not investigate this complaint that the Council failed to properly consider complaints about the care of and contact with the complainant’s children, and that it failed to take action agreed during the investigation of the complaint. This is because further investigation would not lead to a different outcome.
-
Basildon Borough Council (24 003 697)
Statement Closed after initial enquiries Trees 21-Jul-2024
Summary: We will not investigate this complaint about the Council’s decision not to cut back or remove a tree and hedge which are growing behind the complainant’s home. There is insufficient evidence of fault in the Council’s decision-making process to justify an investigation.
-
South Gloucestershire Council (24 003 612)
Statement Closed after initial enquiries Planning applications 21-Jul-2024
Summary: We will not investigate Miss X’s complaint about the content of the Council’s planning decision notice because there is insufficient evidence of fault, and Miss X has not been caused a personal injustice.
-
Environment Agency (24 003 440)
Statement Closed after initial enquiries Drainage 21-Jul-2024
Summary: We will not investigate this complaint about an alleged failure by the Authority to engage with the complainant about ways to improve the accuracy of flood warnings. This is because there is insufficient evidence of the complainant having personally suffered a significant enough injustice to warrant our involvement.
-
Liverpool City Council (24 003 459)
Statement Closed after initial enquiries Council tax 21-Jul-2024
Summary: We will not investigate this complaint about Council tax liability and enforcement because there was a right of appeal to a Valuation Tribunal and the Council remedied the complaint.
-
London Borough of Hackney (24 003 711)
Statement Closed after initial enquiries Other 21-Jul-2024
Summary: We will not investigate Miss X’s complaint about an allegation of assault by Council officers. This is because the Police are better placed to consider this. Nor will we investigate the remaining issues Miss X complained about, because any injustice is not significant.