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  • West Northamptonshire Council (24 003 591)

    Statement Closed after initial enquiries Child protection 21-Jul-2024

    Summary: We will not investigate this complaint that the Council’s children’s services wrote a biased assessment. This is because the complaint is made late, and I see no good reason to exercise discretion and investigate the issues raised now.

  • Bath and North East Somerset Council (24 003 594)

    Statement Closed after initial enquiries Traffic management 21-Jul-2024

    Summary: We will not investigate this complaint about how the Council consulted on a Liveable Neighbourhood. There is not enough evidence of fault to justify our involvement.

  • London Borough of Barnet (24 003 771)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2024

    Summary: We cannot by law investigate this complaint about the Council allegedly issuing the complainant three separate penalty charge notices in error. This is because the complainant has appealed the notices to a statutory tribunal and we have no jurisdiction to investigate in these circumstances.

  • Folkestone & Hythe District Council (24 003 854)

    Statement Closed after initial enquiries Planning applications 21-Jul-2024

    Summary: We will not investigate this complaint about the decision to grant planning permission, the operation of the planning appeal process and the lack of planning enforcement action. The planning decisions and the appeal process are matters for the Planning Inspectorate and therefore outside our jurisdiction. There is not enough evidence of fault in the way the Council considered the reports of breaches of planning control. Finally, we cannot achieve the outcome the complainant is seeking.

  • Epping Forest District Council (24 003 893)

    Statement Closed after initial enquiries Planning applications 21-Jul-2024

    Summary: We will not investigate Mr X’s complaint about the Council granting planning permission to his neighbour in 2021. The complaint is late and there is no good reason to investigate it now. Even if we had investigated, it is unlikely we would have found Council fault and we also could not have achieved the outcome Mr X wants.

  • London Borough of Lewisham (24 003 763)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2024

    Summary: We will not investigate this complaint about the Council issuing the complainant twelve penalty charge notices for alleged vehicle contraventions. This is because the complainant could have reasonably appealed the notices to a statutory tribunal. Further, some of the penalty charge notices were cancelled by the Council and so investigation of these issues would not lead to a different outcome.

  • Luton Borough Council (24 003 764)

    Statement Closed after initial enquiries Trees 21-Jul-2024

    Summary: We will not investigate this complaint that the Council has failed to carry out work to a tree. This is because we could not achieve the outcome that the complainant seeks.

  • Redcar & Cleveland Council (24 004 240)

    Statement Closed after initial enquiries Planning applications 21-Jul-2024

    Summary: We will not investigate this complaint about planning and a footpath order because they are matters for the Planning Inspector.

  • Essex County Council (24 004 581)

    Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his claim for damages after his car was damaged when it hit a defect on the road. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.

  • London Borough of Havering (24 005 994)

    Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2024

    Summary: We will not investigate Mr B’s complaint that his car was damaged by an unmarked speed hump. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

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