Decision search
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Bracknell Forest Council (23 014 798)
Statement Upheld Special educational needs 29-Jul-2024
Summary: Mrs X complained about the delay in receiving remedies the Council agreed to pay to her and her son, S, in August 2021. The Council was at fault. It did not realise it had not completed the actions it committed to in August 2021 until Mrs X made her complaint. It also did not have a personal budget procedure in place which delayed the payments. This caused Mrs X and S injustice and at the end of this draft decision statement we recommend what actions the Council should take to put things right.
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London Borough of Haringey (24 004 314)
Statement Closed after initial enquiries Land 29-Jul-2024
Summary: We will not investigate Mr X’s complaint about the Council’s actions in relation to alleged encroachment. This is because we cannot achieve a worthwhile outcome.
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South Tyneside Metropolitan Borough Council (24 004 463)
Statement Closed after initial enquiries Refuse and recycling 29-Jul-2024
Summary: We cannot investigate Mrs X’s complaint about missed refuse collections resulting from strike action by the Council’s refuse collection crews. This is because the complaint is about an issue which affects all or most of the people in the Council’s area and the law does not allow us to investigate such matters.
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Northumberland County Council (24 004 544)
Statement Closed after initial enquiries School transport 29-Jul-2024
Summary: We will not investigate Miss X’s complaint about the Council’s decision her children do not qualify for free home to school transport. This is because there is no sign of fault by the Council.
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Milton Keynes Council (24 004 732)
Statement Closed after initial enquiries Child protection 29-Jul-2024
Summary: We will not investigate this complaint about the Council’s involvement with Miss X’s sibling’s children. The complaint is about matters that have been subject to court proceedings, which the law prevents us considering.
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London Borough of Wandsworth (24 004 816)
Statement Closed after initial enquiries Planning applications 29-Jul-2024
Summary: We will not investigate this complaint about how the Council consulted residents about a proposed development scheme in the area where the complainant lives. This is because the complainant has not suffered significant injustice as a result of the alleged fault.
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Archbishop Beck Catholic College (24 005 157)
Statement Closed after initial enquiries School admissions 29-Jul-2024
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Leeds City Council (24 003 880)
Statement Closed after initial enquiries Other 29-Jul-2024
Summary: We cannot investigate this complaint about the contents of a report. This is because a court ordered the report and therefore it’s preparation and contents fall outside of our jurisdiction
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East Devon District Council (24 003 981)
Statement Closed after initial enquiries Other 29-Jul-2024
Summary: We will not investigate this complaint about the Council’s failure to notify Mr X of the requirement to submit information at the relevant time to qualify for a self-build exemption for the Community Infrastructure Levy (CIL). This is because there is no evidence to suggest fault by the Council.
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East Sussex County Council (24 004 045)
Statement Closed after initial enquiries Special educational needs 29-Jul-2024
Summary: We will not investigate this complaint about the school named in an Education, Health and Care Plan. This is because it is reasonable for the complainant to appeal to the First-tier Tribunal (Special Educational Needs and Disability).