Decision search
Your search has 50317 results
-
Devon County Council (24 003 470)
Statement Upheld Special educational needs 29-Jul-2024
Summary: We upheld Ms X’s complaint about delays in the Education, Health and Care needs assessment process for her child, Y. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
-
Devon County Council (24 003 494)
Statement Closed after initial enquiries Highway repair and maintenance 29-Jul-2024
Summary: We will not investigate this complaint about the Council failing to cut back overgrown vegetation along a pavement. An investigation would not achieve any additional outcome for the complainant.
-
Bracknell Forest Council (24 003 503)
Statement Closed after initial enquiries Other 29-Jul-2024
Summary: We will not investigate Mr B’s complaint about the way the Council has handled his involvement with its services. Further investigation would not add to the Council’s response or lead to a different result.
-
Devon County Council (24 003 508)
Statement Closed after initial enquiries Special educational needs 29-Jul-2024
Summary: We cannot investigate Mrs X’s complaint about special education provision. This is because Mrs X has already appealed to a Tribunal about the Council’s decisions here, and her complaint is not separable from the matters the Tribunal will consider.
-
London Borough of Redbridge (24 003 569)
Statement Upheld Disabled children 29-Jul-2024
Summary: We will not investigate Ms X’s complaint about children services’ actions. We have upheld Ms X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure.
-
Bournemouth, Christchurch and Poole Council (24 000 571)
Statement Closed after initial enquiries Homelessness 29-Jul-2024
Summary: We will not investigate this complaint about the Council’s assessment of homeless applications submitted by Mr X. It was reasonable for him to challenge the Council’s decisions by way of a statutory review and by appeals to the County Court if this had been unsuccessful.
-
London Borough of Bromley (24 003 614)
Statement Closed after initial enquiries Council tax 29-Jul-2024
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s Council Tax accounts. This is because past events fall outside our jurisdiction due to the passage of time and because Ms X would have had appeal rights to the Valuation Tribunal to challenge her Council Tax liability.
-
West Sussex County Council (24 003 664)
Statement Closed after initial enquiries Special educational needs 29-Jul-2024
Summary: We will not investigate Mr X’s complaint about the Council’s actions during his child’s Education, Health and Care (EHC) Plan annual review and the content of the final amended EHC Plan. This is because Mr X has a right of appeal to a tribunal about the content of the amended EHC Plan and it is reasonable for him to use it. A complaint about the Council’s actions during the annual review process is connected to and could form part of an appeal, so we cannot investigate this.
-
Devon County Council (24 003 670)
Statement Closed after initial enquiries Special educational needs 29-Jul-2024
Summary: We cannot investigate this complaint about the Council’s decision not to provide alternative education provision for Miss X’s son. This is because Miss X appealed the Council’s decision not to issue an Education, Health, and Care Plan and the substance of her complaint is not separable from her appeal. Nor will we investigate her complaint about any delays in the Council giving her this decision, because there is not a significant enough injustice to warrant an investigation.
-
Rotherham Metropolitan Borough Council (24 003 705)
Statement Closed after initial enquiries Planning applications 29-Jul-2024
Summary: We will not investigate this complaint about a planning refusal because an appeal to the Planning Inspector has been used.