Decision search
Your search has 50055 results
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London Borough of Hounslow (24 004 194)
Statement Closed after initial enquiries Special educational needs 05-Aug-2024
Summary: We will not investigate Mrs X’s complaint about the Education Health and Care Plan (EHC Plan) process for her son. Mrs X has appealed to a tribunal which places much of the case outside our jurisdiction. It is reasonable for Mrs X to submit a further appeal if she wants to challenge the content of her son’s EHC Plan.
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Cheshire West & Chester Council (24 004 208)
Statement Closed after initial enquiries Building control 05-Aug-2024
Summary: We will not investigate Mr X’s complaint about a building control matter. This is because it is unlikely we could achieve any worthwhile outcome for Mr X. The courts are better placed to decide if Mr X is entitled to compensation and who, if anyone, is liable for his family’s health issues.
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Warwickshire County Council (24 004 066)
Statement Closed after initial enquiries Looked after children 05-Aug-2024
Summary: We will not investigate Miss X complaint about the accuracy of a child protection document. The Information Commissioner’s Office is better placed and it is unlikely we would find fault in a decision to carry out a child protection investigation.
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London Borough of Harrow (24 004 094)
Statement Closed after initial enquiries Enforcement 05-Aug-2024
Summary: We will not investigate this complaint about issues connected to the way the Council processed prior approval applications, issued planning enforcement notices, and demolished an outbuilding. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is too late to complain about the prior approval applications. And the complainant has appealed to the Planning Inspector against the enforcement notice. Therefore, this matter is outside our jurisdiction.
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London Borough of Lewisham (24 004 108)
Statement Closed after initial enquiries Refuse and recycling 05-Aug-2024
Summary: We will not investigate Mr X’s complaint about damage caused to his flat’s bin store by the Council’s waste collection service. This is because it is reasonable to take the matter to the Council’s insurers and, ultimately, the courts.
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Liverpool City Council (24 004 377)
Statement Closed after initial enquiries Child protection 05-Aug-2024
Summary: We will not investigate Mrs X’s complaint. This is because there is no sign of fault in the Council’s decision not to consider her complaint because she does not have parental responsibility for the children involved.
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Westmorland and Furness Council (24 005 849)
Statement Upheld Other 05-Aug-2024
Summary: The Ombudsman previously found fault in the actions of the Council and recommended a remedy which the Council agreed to deliver. Mrs B complains that, almost four months after the Ombudsman’s decision was made, the Council had still not provided the agreed remedy. There was fault and the Council has agreed to deliver the remedy.
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Northumberland County Council (24 005 860)
Statement Closed after initial enquiries Child protection 05-Aug-2024
Summary: We will not investigate Mr X’s complaint. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst there are ongoing court proceedings.
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West Sussex County Council (24 006 244)
Statement Closed after initial enquiries Parking and other penalties 05-Aug-2024
Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his application for a vehicle crossover. This is because there is not enough evidence of fault to justify an investigation.
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Southampton City Council (24 006 105)
Statement Closed after initial enquiries Enforcement 05-Aug-2024
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.