Decision search
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Statement Closed after initial enquiries Highway repair and maintenance 03-Oct-2024
Summary: We will not investigate this complaint that the Council is not complying with its duty under the Highways Act 1980 as the complainant is not caused personal harm or loss to a degree that would justify our involvement.
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Liverpool City Council (24 007 280)
Statement Closed after initial enquiries Other 03-Oct-2024
Summary: We will not investigate this complaint about the Council’s provision of information about care charges. There is insufficient evidence of fault by the Council.
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London Borough of Newham (24 007 471)
Statement Closed after initial enquiries Building control 03-Oct-2024
Summary: We will not investigate this complaint about the way the Council dealt with a report of dangerous masonry. The Council has satisfied its obligation by ensuring temporary safety measures were taken to make building safe. Responsibility for ongoing maintenance and repairs lay with the freeholder of the property. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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Plymouth City Council (24 008 103)
Statement Closed after initial enquiries Other 03-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to issue him a legal notice requiring him to cut back vegetation overhanging and obstructing the highway, and its subsequent decision to complete the works and recover the costs from him. It is reasonable for Mr X to take the matter to court.
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Gloucester City Council (24 008 438)
Statement Closed after initial enquiries Other 03-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s correspondence about a planning matter. There is insufficient evidence of fault by the Council.
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Bristol City Council (24 007 109)
Statement Closed after initial enquiries Child protection 03-Oct-2024
Summary: We will not investigate this complaint about the actions of the Council concerning Mr X’s deceased friend and her children. Mr X does not have parental responsibility for the children, and we could not make any finding or recommend any remedy relating to his friend.
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Tameside Metropolitan Borough Council (24 007 084)
Statement Closed after initial enquiries Other 03-Oct-2024
Summary: We will not investigate this complaint about alleged failings by the Council with respect to the provision of child social support, its formal assessments, or compliance with data protection legislation. This is because the complainant’s complaint has yet to complete all three stages of the statutory children’s complaints procedure. Further, he could reasonably complain to the Information Commissioner about issues of non-compliance with data protection legislation.
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Wirral Metropolitan Borough Council (24 007 089)
Statement Closed after initial enquiries Noise 03-Oct-2024
Summary: We will not investigate this complaint about the way the Council dealt with reports of breaches of working hours and noise. There is not enough evidence of fault in the way the Council considered the reports to justify an investigation.
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Surrey County Council (24 006 123)
Statement Closed after initial enquiries Alternative provision 02-Oct-2024
Summary: We cannot investigate this complaint about the Council’s refusal to issue an Education Health and Care Plan for Y as Mr X has appealed that decision. We will not investigate the Council’s decision that it did not have a duty to provide alternative education because there is insufficient evidence of fault to justify our involvement.
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Stafford Borough Council (24 007 507)
Statement Closed after initial enquiries Planning applications 02-Oct-2024
Summary: We will not investigate this complaint about the way the Council decided to refuse to allow Mr X to speak at a planning committee meeting and about the way it considered his complaint. We have not seen enough evidence of fault in the Council’s actions. Nor do we consider Mr X has suffered a significant personal injustice which warrants an investigation.