Decision search
Your search has 50055 results
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Transport for London (24 008 122)
Statement Closed after initial enquiries Highway repair and maintenance 06-Oct-2024
Summary: We will not investigate this complaint about noise on the underground because there is not enough evidence of fault to justify investigating.
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London Borough of Bromley (24 008 164)
Statement Closed after initial enquiries Other 06-Oct-2024
Summary: We will not investigate this complaint about how the complainant’s personal information was shared between two Council departments. This is because the Information Commissioner is better placed to consider the complaint.
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Devon County Council (24 008 324)
Statement Closed after initial enquiries Child protection 06-Oct-2024
Summary: We will not investigate this complaint about a council employee wrongly sharing personal information. This is because the Information Commissioner’s Office is best placed to consider complaints about data protection issues. The complaint is also linked to court proceedings which we have no powers to consider.
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Essex County Council (24 008 371)
Statement Upheld Special educational needs 06-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Salford City Council (24 008 378)
Statement Closed after initial enquiries Child protection 06-Oct-2024
Summary: We cannot investigate this complaint about the removal of the complainant’s daughter from her care. The complaint concerns the start of court action or what happened in court.
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Canterbury City Council (24 008 387)
Statement Closed after initial enquiries Other 06-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to fly a flag to celebrate Pride month. There is not enough evidence of fault in the Council’s actions or of significant injustice to Mr X to warrant an investigation.
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Essex County Council (24 008 412)
Statement Upheld Special educational needs 06-Oct-2024
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Mid Sussex District Council (24 008 491)
Statement Closed after initial enquiries Council tax 06-Oct-2024
Summary: We will not investigate this complaint about the availability of payment dates for council tax. This is because there is insufficient evidence of fault by the Council.
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Lancashire County Council (24 007 110)
Statement Upheld Special educational needs 06-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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North Lincolnshire Council (24 007 133)
Statement Closed after initial enquiries School transport 06-Oct-2024
Summary: We will not investigate this complaint about school transport provision. There is insufficient evidence of fault by the Council.