Decision search
Your search has 50125 results
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Wirral Metropolitan Borough Council (24 011 013)
Statement Closed after initial enquiries Trees 02-Oct-2024
Summary: We will not investigate this complaint about damage caused to the complainant’s crazy paving. This is because the courts are best placed to determine any Council liability. It is therefore reasonable to expect the complainant to go to court to resolve her complaint.
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Redditch Borough Council (24 011 342)
Statement Closed after initial enquiries Other 02-Oct-2024
Summary: We will not investigate this complaint about liability for repairs to Mr X’s shared driveway. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient indication of fault by the Council plus Mr X can take the Council to court to determine any Council liability.
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Darlington Borough Council (24 011 380)
Statement Closed after initial enquiries Other 02-Oct-2024
Summary: We will not investigate Miss X’s complaints about the Council's involvement in a report used in court. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to consider matters in connection with court reports.
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Kent County Council (24 011 418)
Statement Closed after initial enquiries Highway repair and maintenance 02-Oct-2024
Summary: We will not investigate Mrs B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs B to pursue her compensation claim at court.
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London Borough of Waltham Forest (24 011 428)
Statement Closed after initial enquiries Other 02-Oct-2024
Summary: We will not investigate this complaint about the Council’s refusal to refund a vehicle crossover application fee. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Hammersmith & Fulham (24 009 640)
Statement Closed after initial enquiries Parking and other penalties 02-Oct-2024
Summary: We will not investigate this complaint about a penalty charge notice as the matter was best addressed via an appeal to the independent tribunal.
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Breckland District Council (24 009 775)
Statement Closed after initial enquiries Planning applications 02-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with planning applications. This is because it is not yet possible to determine if the complainant has suffered significant injustice as a result of the alleged fault.
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Lancashire County Council (24 010 028)
Statement Upheld Special educational needs 02-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Peterborough City Council (24 010 238)
Statement Closed after initial enquiries Other 02-Oct-2024
Summary: We will not investigate this complaint about the Council disclosing the complainant’s personal information. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate as the matter is best dealt with by the Information Commissioner’s Office.
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Suffolk County Council (24 007 521)
Statement Upheld Special educational needs 02-Oct-2024
Summary: Mrs B complained that the Council had delayed, and continues to delay, in completing an Education, Health and Care (EHC) needs assessment for her son C and issuing an amended EHC Plan. The Council has apologised of the delay and offered a payment of £300 to Mrs B. We found fault. The Council has agreed to increase the payment to £500 and issue the final EHC Plan without further delay.