Decision search
Your search has 50125 results
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Luton Borough Council (24 006 404)
Statement Closed after initial enquiries Child protection 02-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with child safeguarding concerns. There is not enough evidence of fault to justify our involvement.
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Surrey County Council (24 006 455)
Statement Closed after initial enquiries Special educational needs 02-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her child’s special educational needs. She says the Council failed to support her child, missed legal deadlines, and completed a poor reassessment. This is because it is out of the Ombudsman’s jurisdiction as she has used her right of appeal. Even if we had jurisdiction to investigate, we would not investigate as it would not lead to any further outcomes.
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Devon County Council (24 005 425)
Statement Upheld Special educational needs 02-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has provided an appropriate remedy for the injustice caused by the delay.
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Leeds City Council (24 006 805)
Statement Closed after initial enquiries Drainage 02-Oct-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s investigation of nuisance caused drainage from a neighbouring property. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.
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Cardinal Heenan Catholic High School, Liverpool (24 007 059)
Statement Closed after initial enquiries School admissions 02-Oct-2024
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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City of Doncaster Council (24 006 978)
Statement Upheld Special educational needs 02-Oct-2024
Summary: We have upheld this complaint because the Council delayed issuing an Education Health and Care Plan for a child. The Council has agreed to resolve the complaint by making a suitable payment to the complainant to remedy the injustice its delays caused.
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Kirklees Metropolitan Borough Council (24 006 593)
Statement Closed after initial enquiries Special educational needs 02-Oct-2024
Summary: We will not investigate Ms X’s complaint about the education provided to her daughter and the content of their Education, Health and Care Plan. This is because Ms X has used her right of appeal and so the complaint is outside our jurisdiction.
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Broxtowe Borough Council (24 010 366)
Statement Closed after initial enquiries Councillor conduct and standards 02-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Essex County Council (24 010 563)
Statement Upheld Special educational needs 02-Oct-2024
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Maidstone Grammar School For Boys (24 010 762)
Statement Closed after initial enquiries School admissions 02-Oct-2024
Summary: We will not investigate this complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to question the panel’s decision.