Decision search
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Liverpool City Council (24 007 208)
Statement Closed after initial enquiries Other 06-Oct-2024
Summary: We will not investigate Mr X’s complaint the Council withheld information from him about his mother’s, Mrs Q’s care. There is not enough evidence of fault to justify investigating.
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Lancashire County Council (24 009 010)
Statement Closed after initial enquiries Special educational needs 05-Oct-2024
Summary: We will not investigate this complaint about the Council’s conduct during an appeal to a tribunal. This is because the matter is outside our jurisdiction with no discretion.
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London Borough of Croydon (24 007 476)
Statement Closed after initial enquiries Disabled children 05-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to issue a Blue Badge for the complainant’s son. This is because there is no evidence of fault on the Council’s part.
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Cheshire East Council (24 010 729)
Statement Closed after initial enquiries Other 04-Oct-2024
Summary: We will not investigate Mr X’s complaints about advice the Council gave him in 2005 and about its charging of a fee for his planning application in the same year. This is because the complaints are late and there are no good reasons to exercise our discretion to investigate them.
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King's Lynn & West Norfolk Council (24 010 772)
Statement Closed after initial enquiries Enforcement 04-Oct-2024
Summary: We cannot investigate Mr X’s complaint about the Council’s decision to take court action against him. This is because the Local Government Act 1974 does not allow us to investigate complaints about the start of court action or what happened at court. We will not investigate Mr X’s complaint of defamation as it would be reasonable for him to make a claim for damages through the courts.
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Transport for London (24 009 771)
Statement Closed after initial enquiries Parking and other penalties 04-Oct-2024
Summary: We will not investigate Mr X’s complaint about Transport for London’s handling of his representations against several penalty charge notices. This is because there is not enough evidence of fault by Transport for London.
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Statement Closed after initial enquiries Other 04-Oct-2024
Summary: We will not investigate this complaint that the Council’s social workers have been at fault in the management of the complainant’s daughter’s case. Part of the complaint is late and there are no grounds to investigate it now. We will not investigate the later matters because they can be considered in Court, or are closely related to matters the Court will decide.
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Shropshire Council (24 007 665)
Statement Closed after initial enquiries Special educational needs 04-Oct-2024
Summary: We cannot investigate this complaint about the production and content of the complainant’s daughter’s Education Health and Care Plan. The complainant used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and this places the matter outside the Ombudsman’s jurisdiction.
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North Warwickshire Borough Council (24 007 112)
Statement Closed after initial enquiries Enforcement 03-Oct-2024
Summary: We will not investigate this complaint about the Council’s failure to ensure a development site is progressed according to planning conditions. The Council confirmed it is working with the relevant bodies to achieve compliance and discharge the planning condition. We consider that further investigation will not lead to a different outcome.
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Surrey County Council (23 016 746)
Statement Not upheld School transport 03-Oct-2024
Summary: Mr X complained about how the Council considers school transport applications for children in his village, and how it considered his extenuating circumstances. We do not find fault with how the Council assesses these applications or how it responded to Mr X’s application and appeals.