Decision search
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North East Lincolnshire Council (24 011 177)
Statement Closed after initial enquiries Highway repair and maintenance 20-Oct-2024
Summary: We will not investigate Mr X’s complaint about how the Council handled his claim after his car was allegedly damaged by a dropped curb. This is because it is reasonable to expect Mr X to approach the courts, who are better placed to consider the issue.
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Transport for London (24 011 216)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2024
Summary: We will not investigate Mr X’s complaint about Transport for London’s refusal to accept his request for a payment plan for more than 20 penalty charge notices. This is because Transport for London has agreed to accept payment at a much lower rate than Mr X is liable for and has placed the matter on hold until the end of the year. We could not achieve anything more for Mr X.
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Moor Park High School and Sixth Form (24 011 340)
Statement Closed after initial enquiries School admissions 20-Oct-2024
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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Transport for London (24 011 348)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2024
Summary: We will not investigate Mrs X’s complaint that Transport for London failed to respond to her representations against a penalty charge notice. This is because it would have been reasonable for Mrs X to apply to the Traffic Enforcement Centre, which is part of Northampton County Court, to make a statutory declaration.
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London Borough of Richmond upon Thames (24 011 543)
Statement Closed after initial enquiries Council tax 20-Oct-2024
Summary: We will not investigate this complaint about Council tax because there is a right of appeal to a Valuation Tribunal.
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St Edmund's Catholic School, Portsmouth (24 011 556)
Statement Closed after initial enquiries School admissions 20-Oct-2024
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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London Borough of Bromley (24 011 565)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2024
Summary: We will not investigate this complaint about a Penalty Charge Notice and the Council’s handling of the matter. It would have been reasonable for Mr X to appeal to a tribunal, thereby placing the matter out of our jurisdiction.
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Essex County Council (24 011 829)
Statement Upheld Special educational needs 20-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Kirklees Metropolitan Borough Council (24 011 972)
Statement Closed after initial enquiries Planning applications 20-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector.
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Statement Closed after initial enquiries Street furniture and lighting 20-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s delay in completing repair works and its complaint handling. Any injustice suffered is not significant enough to justify investigating.