Decision search
Your search has 55503 results
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Lancashire County Council (25 004 879)
Statement Closed after initial enquiries Special educational needs 23-Sep-2025
Summary: We will not investigate Miss X’s complaint about how the Council managed her child’s education. We cannot investigate issues which are not separable from Miss X’s appeal to a tribunal and part of her complaint is made late.
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Leicestershire County Council (25 004 950)
Statement Closed after initial enquiries Safeguarding 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s involvement in a safeguarding enquiry, in which Mr X was the alleged perpetrator. There is insufficient evidence of fault by the Council. Other matters are best considered by the Information Commissioner.
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Surrey County Council (25 004 964)
Statement Closed after initial enquiries Special educational needs 23-Sep-2025
Summary: We cannot investigate this complaint about fault in the production and content of an Education Health and Care plan. The complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) which means the Ombudsman cannot intervene.
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Epsom & Ewell Borough Council (25 005 088)
Statement Closed after initial enquiries Planning applications 23-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.
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Cheshire East Council (25 003 841)
Statement Closed after initial enquiries Disabled facilities grants 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a disabled facilities grant application. This is because there is insufficient evidence of fault to warrant investigation.
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London Borough of Hackney (25 004 087)
Statement Closed after initial enquiries Allocations 23-Sep-2025
Summary: We will not investigate this complaint about housing allocations banding because there is not enough evidence of fault to justify investigating.
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Statement Closed after initial enquiries Alternative provision 23-Sep-2025
Summary: We will not investigate Ms M’s complaint about arrangements for her daughter G’s education because there is not enough evidence of fault to justify an investigation.
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London Borough of Camden (25 004 333)
Statement Closed after initial enquiries Other 23-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s position relating to the lawfulness of a vehicle crossover. There is insufficient evidence of fault and it is unlikely an investigation would reach a different outcome.
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Cambridgeshire County Council (25 004 432)
Statement Upheld Special educational needs 23-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Luton Borough Council (24 019 000)
Statement Upheld Safeguarding 23-Sep-2025
Summary: Ms X complained the Council has failed to properly investigate or take appropriate action in relation to safeguarding concerns raised in relation to Mrs Y. She also complained about poor communication and a failure to keep her informed. We found there is no evidence of fault in the way the Council responded to concerns about Mrs Y’s wellbeing. However the Council’s poor communication and failure to keep Ms X informed is fault. This fault has caused Ms X distress, worry and uncertainty. The Council will apologise and make a payment to remedy this injustice.