Decision search
Your search has 55503 results
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Birmingham City Council (25 005 752)
Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about A Penalty Charge Notice (PCN). The Council has accepted Mr X’s representations and transferred the liability to the hirer of the vehicle. As the issue has been resolved, further investigation would not achieve anything further.
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Birmingham City Council (25 006 413)
Statement Closed after initial enquiries Refuse and recycling 23-Sep-2025
Summary: We cannot investigate Miss X’s complaint about missed bin collections. The reason Miss X’s bin was not collected was because of industrial strike action which affects all or most of the Council’s residents, and the law says we cannot investigate.
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London Borough of Hammersmith & Fulham (25 006 609)
Statement Closed after initial enquiries Planning applications 23-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.
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Leicestershire County Council (25 006 831)
Statement Upheld Special educational needs 23-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council apologised and offered a suitable remedy and it is unlikely further investigation would achieve anything more for Mr X.
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Reading Borough Council (25 006 946)
Statement Closed after initial enquiries Child protection 23-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to consider his complaint until ongoing family court proceedings have concluded. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Essex County Council (25 004 469)
Statement Upheld Special educational needs 23-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (25 004 539)
Statement Upheld Special educational needs 23-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Southend-on-Sea City Council (25 004 656)
Statement Closed after initial enquiries Special educational needs 23-Sep-2025
Summary: We will not investigate this complaint about the school named in an Education, Health and Care plan. This is because Mrs X has already appealed to the tribunal about this and we cannot investigate a complaint when someone has appealed to the tribunal about the same matter. We will not investigate the Council’s poor communication as the injustice caused is insufficient to justify investigating.
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London Borough of Southwark (25 004 663)
Statement Closed after initial enquiries Allocations 23-Sep-2025
Summary: We will not investigate Miss X’s complaint about a housing application. The injustice claimed is not significant enough to justify our involvement.
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Surrey County Council (25 004 797)
Statement Closed after initial enquiries Child protection 23-Sep-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his concerns about an investigation into bullying at his son’s school. This is because the complaint is made late to us.