Decision search
Your search has 55503 results
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South Ribble Borough Council (25 006 261)
Statement Closed after initial enquiries Enforcement 22-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant has not suffered any significant injustice.
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Calderdale Metropolitan Borough Council (25 006 352)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s maintenance of gullies and a highway repair. This is because the court is better placed to consider the complaint and given the courts can instruct the Council to take action and we cannot, it is reasonable to expect Mrs X to exercise her right to go to court.
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Royal Borough of Greenwich (25 006 454)
Statement Closed after initial enquiries Council tax 22-Sep-2025
Summary: We will not investigate Miss X’s complaint the Council wrongly removed the single person discount from her council tax bill. That is because Council has set out how it intends to resolve the matter and Miss X is satisfied with the actions it proposes to take.
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Buckinghamshire Council (25 007 093)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2025
Summary: We will not investigate this complaint about highway maintenance because the court is better placed to consider the complaint.
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London Borough of Harrow (25 007 180)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2025
Summary: We will not investigate this complaint about damage to Mr X’s vehicle which he says results from lack of maintenance of the roads in the area. This is because it is reasonable to expect Mr X to use his right to go to court about the matter.
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Warrington Council (25 004 444)
Statement Closed after initial enquiries Assessment and care plan 22-Sep-2025
Summary: We will not investigate this complaint about the actions of a social worker when Mr X was approaching discharge from hospital. There is insufficient evidence of fault to justify investigation.
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Hertfordshire County Council (25 004 548)
Statement Closed after initial enquiries Special educational needs 22-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to name a mainstream school in his child’s Education, Health and Care Plan because he had a right to appeal the matter to the SEND Tribunal, and it was reasonable to expect him to use that right.
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Cherwell District Council (25 004 766)
Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s business rates account, including its consideration of his hardship relief application. There is insufficient evidence of fault by the Council, and we are unlikely to achieve a better outcome for the complainant than the action already proposed by the Council.
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London Borough of Brent (25 004 861)
Statement Upheld Assessment and care plan 22-Sep-2025
Summary: We will not investigate this complaint about adult social care assessments and not being eligible for support. There is not enough evidence of fault in the Council’s process, so we cannot challenge the Council’s eligibility decision even though the complainant disagrees with it. The Council has apologised for communication errors and has offered a further assessment. We are satisfied with the actions the Council has taken and it is unlikely we could achieve anything further.
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Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s vegetation-cutting contractor not warning the complainant about works outside his property. We do not consider any injustice is significant enough to justify our involvement and it is reasonable to expect Mr X to raise his concerns with more suitable bodies.