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  • Worcestershire County Council (24 013 337)

    Statement Closed after initial enquiries Other 23-Jan-2025

    Summary: We will not investigate this complaint about the Council failing to respond to questions straightaway, and not allowing the council where the complainant lives to respond. This is because there is not enough evidence of fault to justify an investigation. The Council is the responsible body to meet the complainant’s adult social care needs, and has a communication plan in place to respond to his questions.

  • London Borough of Hillingdon (24 013 587)

    Statement Closed after initial enquiries Transport 23-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to refuse an application to renew a Blue Badge. We have not seen enough evidence of fault to justify an investigation.

  • West Sussex County Council (24 013 629)

    Statement Closed after initial enquiries Assessment and care plan 23-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to reduce a care and support package. There is insufficient evidence of fault to warrant an investigation.

  • Telford & Wrekin Council (24 013 751)

    Statement Closed after initial enquiries School transport 23-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision not to provide post-16 transport to college. This is because there is not enough evidence of fault to warrant an investigation.

  • Cheshire West & Chester Council (24 013 752)

    Statement Closed after initial enquiries Councillor conduct and standards 23-Jan-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s decision to take no further action following her complaint about a councillor’s conduct. There is insufficient evidence of fault and we could not achieve what Ms X wants.

  • London Borough of Croydon (24 013 771)

    Statement Closed after initial enquiries Other 23-Jan-2025

    Summary: We will not investigate this complaint about how a child protection conference was held because doing so would not add to the investigation carried out by the Council or lead to a different outcome.

  • Kirklees Metropolitan Borough Council (24 013 840)

    Statement Closed after initial enquiries Other 23-Jan-2025

    Summary: We will not investigate this complaint about a housing matter because we cannot investigate a complaint about what happened in court, and it is not a good use of public resources to investigate complaints about complaint handling if we are unable to deal with the substantive issue.

  • Kent County Council (24 013 862)

    Statement Closed after initial enquiries Other 23-Jan-2025

    Summary: We will not investigate this complaint that the Council failed to properly investigate a complaint about the actions of its officer. This is because there is nothing significant to be gained by our intervention.

  • Northumberland County Council (24 015 046)

    Statement Closed after initial enquiries Planning applications 23-Jan-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault. It is not yet possible to determine if the complainant has suffered any significant injustice because of any fault with how the Council dealt with a possible planning breach.

  • West Lindsey District Council (24 015 061)

    Statement Closed after initial enquiries Planning applications 23-Jan-2025

    Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case and associated planning applications at a site in the complainant’s local area. The alleged faults have not caused him a significant personal injustice, and we cannot achieve one of the outcomes he is seeking.

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