Decision search
Your search has 50691 results
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Hampshire County Council (24 012 597)
Statement Closed after initial enquiries Charging 22-Jan-2025
Summary: We will not investigate this complaint about financial assessment for contribution to adult social care fees. The Council has followed the rules and so there is not enough evidence of fault.
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London Borough of Croydon (24 012 768)
Statement Closed after initial enquiries Charging 22-Jan-2025
Summary: We will not investigate Mrs Y’s complaint about how the Council handled her mother’s, Ms X’s care after her hospital discharge or that the Council accused her of asset deprivation. This is because there is not enough evidence of fault to justify investigating.
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Essex County Council (24 012 820)
Statement Upheld Special educational needs 22-Jan-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Manchester City Council (24 012 861)
Statement Closed after initial enquiries Allocations 22-Jan-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Hartlepool Borough Council (24 012 969)
Statement Closed after initial enquiries Child protection 22-Jan-2025
Summary: We will not investigate Mr X’s complaint the Council did not include his views in a Children’s Social Care assessment. We could not add to the Council’s investigation.
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Bournemouth, Christchurch and Poole Council (24 012 970)
Statement Closed after initial enquiries Direct payments 22-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to exercise discretion to disregard his share of a property for all means tested benefits and financial assessments. This is because there is insufficient evidence of fault.
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London Borough of Tower Hamlets (24 016 360)
Statement Closed after initial enquiries Parking and other penalties 22-Jan-2025
Summary: We will not investigate Mrs X’s complaint that the Council failed to respond to her challenge or issue relevant documentation about a penalty charge notice. This is because there is not enough evidence of fault by the Council.
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London Borough of Tower Hamlets (24 016 428)
Statement Closed after initial enquiries Homelessness 22-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s homelessness decision because it is reasonable for him to appeal it. We cannot investigate the other complaints about its handling of his homelessness case because the Council has not yet had a chance to respond to those concerns. We will not investigate what happened to the housing register forms he handled into Council offices in January 2024 because there is nothing worthwhile we could achieve by doing so.
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Birmingham City Council (24 016 547)
Statement Closed after initial enquiries Council tax 22-Jan-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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London Borough of Barking & Dagenham (24 016 599)
Statement Closed after initial enquiries Child protection 22-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions in its child protection involvement with his child. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst the matter is subject to ongoing court proceedings.