Decision search
Your search has 50691 results
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East Sussex County Council (24 015 196)
Statement Closed after initial enquiries Covid-19 23-Jan-2025
Summary: We will not investigate this complaint about the Council’s involvement with, or its actions relating to, Mr X being restricted visiting a relative at a care home in 2021. This is a late complaint, and I have not seen any good reasons why it could not have been made sooner.
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Birmingham City Council (24 015 667)
Statement Closed after initial enquiries Parking and other penalties 23-Jan-2025
Summary: We cannot investigate Mrs X’s complaint about a penalty charge notice. This is because Mrs X has appealed against the penalty charge notice to the Traffic Penalty Tribunal.
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Leeds City Council (24 015 895)
Statement Closed after initial enquiries Safeguarding 23-Jan-2025
Summary: We will not investigate this complaint about Social Workers making false complaints to the police about Mr X in 2016. This is because the complaint is late and the law prevents us from investigating anything that has been the subject of court proceedings.
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Statement Closed after initial enquiries Other 23-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to treat his child’s absences from school as unauthorised and to threaten prosecution because there is no worthwhile outcome achievable by our investigation. In addition, some of Mr X’s complaints are late or about matters we have no jurisdiction to consider.
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City of Bradford Metropolitan District Council (24 014 868)
Statement Closed after initial enquiries School transport 23-Jan-2025
Summary: We will not investigate Ms X’s complaint about the conduct a school transport appeal panel. There is not enough evidence of fault in the way the panel considered the appeal to warrant investigation by us.
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Surrey County Council (24 015 630)
Statement Closed after initial enquiries Traffic management 23-Jan-2025
Summary: We will not investigate Mrs X’s complaint about the Council moving the position of the disabled parking bay outside her property. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Knowsley Metropolitan Borough Council (24 015 925)
Statement Closed after initial enquiries Homelessness 23-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision Mr X was intentionally homeless. It was reasonable for him to use his statutory right of appeal to the county court.
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Southampton City Council (24 016 064)
Statement Closed after initial enquiries Child protection 23-Jan-2025
Summary: We will not investigate Mr X’s complaint about the actions of the Council’s Early Help Hub in 2021/2022. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.
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Royal Borough of Windsor and Maidenhead Council (24 013 970)
Statement Closed after initial enquiries Private housing 23-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s failure to issue an improvement notice or take formal action against her landlord when they started action to evict her. This is because there is insufficient evidence of fault to justify our involvement.
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Report Upheld Special educational needs 22-Jan-2025
Summary: Mrs X complained about the Council’s failure to release funds for her family to access specialist provision in Section F of their children’s Education, Health and Care (EHC) Plans. She also complained the Council failed to respond to requests, provided incorrect information and that its complaint handling was poor. Mrs X says she suffered anxiety and frustration, and her children’s placement was at risk due to them not being able to access the specialist provision.