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  • Torbay Council (25 017 420)

    Statement Closed after initial enquiries Special educational needs 07-Apr-2026

    Summary: We will not investigate this complaint about the Council’s failure to provide the provision outlined in an Education Health and Care plan. This is because we cannot achieve the outcome the complainant is seeking.

  • Southend-on-Sea City Council (25 017 459)

    Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. The Council’s actions did not cause Mr X significant enough injustice to justify us investigating and there is not enough evidence of fault in its escalation of the case and action to recover payment.

  • East Hampshire District Council (25 017 674)

    Statement Closed after initial enquiries Building control 07-Apr-2026

    Summary: We will not investigate this complaint about the Council sending building act warning letters about a potentially dangerous chimney stack. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Camden (25 017 694)

    Statement Closed after initial enquiries Councillor conduct and standards 07-Apr-2026

    Summary: We will not investigate this complaint about how the Council dealt with complaints about the conduct of Councillors. There is not enough evidence of fault to justify investigating.

  • London Borough of Redbridge (25 017 981)

    Statement Closed after initial enquiries Other 07-Apr-2026

    Summary: We will not investigate this complaint about the Council’s alleged failure to carry out actions ordered in the family court. It was reasonable for Mr X to raise the matter with the courts.

  • Wyre Borough Council (25 018 168)

    Statement Closed after initial enquiries Enforcement 07-Apr-2026

    Summary: We will not investigate the Council’s handling of a complaint regarding building control and planning enforcement issues at a property next to complainant’s home. There is insufficient evidence that fault by the Council has directly caused the complainant a significant injustice, and it would not be a good use of our resources to look at the Council’s associated complaint handling in isolation.

  • Melton Borough Council (25 018 208)

    Statement Closed after initial enquiries Other 07-Apr-2026

    Summary: We will not investigate this complaint about the Council’s delay in issuing a Certificate of Appropriate Alternative Development. Mr X had a right of appeal to the Upper Tribunal (Lands chamber) which it was reasonable for him to use.

  • London Borough of Merton (25 018 475)

    Statement Closed after initial enquiries Planning applications 07-Apr-2026

    Summary: We will not investigate this complaint about how the Council dealt with Miss X’s application for a disabled parking bay near her home. There is not enough evidence of fault in the Council’s actions to warrant our further involvement.

  • London Borough of Enfield (25 018 557)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 07-Apr-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to write-off the remainder of his housing benefit debt. This is because there is not enough evidence of fault by the Council.

  • Arun District Council (25 018 758)

    Statement Closed after initial enquiries Council tax 07-Apr-2026

    Summary: We will not investigate this complaint about council tax for an annexe because there is a right of appeal to a Valuation Tribunal.

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