Decision search
Your search has 55884 results
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West Sussex County Council (25 017 800)
Statement Closed after initial enquiries Other 20-Feb-2026
Summary: We will not investigate this complaint about the accuracy of the information in the parental assessment before the court. The law prevents us from looking into matters linked to court action or issues dealt with in court. It is reasonable for Miss X to raise this within those proceedings.
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London Borough of Barnet (25 018 360)
Statement Closed after initial enquiries Charging 20-Feb-2026
Summary: We will not investigate Ms X’s complaint about adult social care charges and the Council’s decision to refuse her complaint as late. This is because her complaint about the care charges is late and we have seen no reason why she could not have come to us sooner. We will not investigate the Council’s complaint handling if we are not investigating the substantive issue.
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London Borough of Havering (25 021 052)
Statement Closed after initial enquiries Parking and other penalties 20-Feb-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s challenges to a penalty charge notice. This is because it would have been reasonable for Mr X to make representations to the Council and appeal to London Tribunals.
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Shropshire Council (25 015 316)
Statement Closed after initial enquiries Charging 20-Feb-2026
Summary: We will not investigate Mrs X’s complaint about adult social care charges. This is because her complaint is late and we have seen no good reason why she could not have complained to us sooner.
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Statement Closed after initial enquiries Enforcement 20-Feb-2026
Summary: We will not investigate this complaint about the Council’s refusal to remove an enforcement notice on Mr X’s property. Mr X appealed to the Planning Inspector against the notice, although many years ago. He also confirms the courts have considered the matter. The law says we cannot investigate complaints about matters which have been appealed and/or considered by the courts.
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Northumberland County Council (25 015 450)
Statement Closed after initial enquiries Other 20-Feb-2026
Summary: We will not investigate this complaint about the Council’s failure to carried out highway work it agreed to do in 2015. The complaint is late and we have seen no reason to exercise discretion and investigate it now.
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Royal Borough of Kingston upon Thames (25 015 473)
Statement Closed after initial enquiries Parking and other penalties 20-Feb-2026
Summary: We will not investigate Miss X’s complaint about two Penalty Charge Notices and the involvement of enforcement agents. This is because part of the complaint is late. For other matters, Miss X had appeal rights to a court that she could have used.
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Stevenage Borough Council (25 015 538)
Statement Closed after initial enquiries Other 20-Feb-2026
Summary: We will not investigate this complaint about a boundary dispute and fencing relating to Council-owned property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Waverley Borough Council (25 015 564)
Statement Closed after initial enquiries Enforcement 20-Feb-2026
Summary: We will not investigate this complaint about the way the Council dealt with a planning application and subsequent enforcement action. The complainant has appealed to the Planning Inspector and the complaint is therefore out of our jurisdiction.
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London Borough of Haringey (25 015 839)
Statement Closed after initial enquiries Parking and other penalties 20-Feb-2026
Summary: We cannot investigate this complaint about several parking penalty charge notices as Mr X appealed to the independent tribunal and the matter is therefore no longer within our remit.