Decision search
Your search has 55884 results
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City of Doncaster Council (25 023 365)
Statement Closed after initial enquiries Council tax 23-Feb-2026
Summary: We will not investigate this complaint about a Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Birmingham City Council (25 023 485)
Statement Closed after initial enquiries Parking and other penalties 23-Feb-2026
Summary: We will not investigate this complaint about a Clean Air Zone penalty charge notice as Miss X appealed to the independent tribunal against it and the matter is no longer within our remit. We will not investigate the lack of refund of the Clean Air Zone charge Miss X paid as this does not amount to a level of injustice that would warrant our further involvement.
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North Tyneside Metropolitan Borough Council (25 027 120)
Statement Not upheld Other 23-Feb-2026
Summary: We have discontinued our investigation into the Council’s handling of Mr X’s complaint. The Council is taking the necessary steps to issue its final response. When it issues its response, it will also offer him a symbolic financial remedy for his injustice. This means there is no good reason for us to be prematurely involved with the complaint.
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Buckinghamshire Council (25 027 241)
Statement Closed after initial enquiries Parking and other penalties 23-Feb-2026
Summary: We will not investigate this complaint about a parking penalty charge notice as the complainant could have appealed against it to the independent tribunal.
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London Borough of Merton (25 027 467)
Statement Closed after initial enquiries Parking and other penalties 23-Feb-2026
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged parking contravention. This is because it is reasonable for Mr B to put in an appeal to London Tribunals.
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London Borough of Haringey (25 028 240)
Statement Closed after initial enquiries Parking and other penalties 23-Feb-2026
Summary: We will not investigate this complaint about the Council’s decision not to allow Miss X to pay a reduced rate penalty charge notice as it is unlikely we will find fault by the Council.
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London Borough of Hounslow (25 014 488)
Statement Closed after initial enquiries Homelessness 22-Feb-2026
Summary: We will not investigate this complaint about the Council’s assessment of a homelessness application. it was reasonable for Miss X to challenge its review decision on her case by appealing to the court.
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London Borough of Merton (25 013 125)
Statement Closed after initial enquiries Drainage 21-Feb-2026
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action over a blocked drain. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Broxtowe Borough Council (25 014 458)
Statement Closed after initial enquiries Other 21-Feb-2026
Summary: We will not investigate this complaint about the Council’s responses to reports of rats living in a neighbour’s garden which is in poor condition. There is insufficient evidence that any further investigation would lead to a different outcome.
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London Borough of Waltham Forest (24 023 015)
Statement Upheld Enforcement 20-Feb-2026
Summary: Ms X complained about errors in the Council’s consideration of her neighbour's planning applications dating back to 2014. We found no fault in the Council’s decision-making when considering enforcement action. There was fault when it failed to decide one of Ms X’s neighbour’s applications, but this did not cause Ms X significant injustice. There was also fault when the Council delayed responding to Ms X’s stage two complaint. Its earlier apology is sufficient remedy for the frustration caused.