Decision search
Your search has 55884 results
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Swindon Borough Council (25 007 254)
Statement Closed after initial enquiries Special educational needs 10-Nov-2025
Summary: We will not investigate this complaint about the Council’s poor communication because the injustice is not significant enough to justify our involvement.
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Kingston Upon Hull City Council (25 007 301)
Statement Closed after initial enquiries Fostering 10-Nov-2025
Summary: We will not investigate Ms X’s complaint about delays by the Council carrying out the recommendations of a complaint review panel because the agreed actions are all now all either complete or underway and there is nothing more we could achieve.
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London Borough of Brent (25 007 577)
Statement Closed after initial enquiries Homelessness 10-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision Mr X was not in priority need for housing. It would have been reasonable for Mr X to ask the Council for a review of its decision under homelessness legislation. Additionally, we will not investigate Mr X’s remaining complaint about the Council’s delay in offering interim accommodation. There is not enough evidence of fault to warrant our involvement.
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Uttlesford District Council (25 007 615)
Statement Closed after initial enquiries Antisocial behaviour 10-Nov-2025
Summary: We will not investigate this complaint about how the Council responded to Mr X’s Anti-Social Behaviour complaints. This is because there is not enough evidence of fault to justify our involvement.
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Lancashire County Council (25 008 250)
Statement Closed after initial enquiries Highway adoption 09-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision to reject an application for a vehicle crossing. There is insufficient evidence of fault which would warrant an investigation.
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Slough Borough Council (25 008 507)
Statement Closed after initial enquiries Disabled facilities grants 08-Nov-2025
Summary: We will not investigate this complaint about the Council’s refusal to accept liability for defective work carried out by a contractor under grant-aided works in 2016. Further investigation of this complaint would not lead to a different outcome.
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East Sussex County Council (25 008 107)
Statement Closed after initial enquiries Child protection 08-Nov-2025
Summary: We will not investigate this complaint that the Council has not acted on the complainant’s concerns about the actions of a social worker. Investigation would not achieve the outcome she is seeking and is not therefore warranted.
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Bournemouth, Christchurch and Poole Council (25 008 119)
Statement Closed after initial enquiries Council tax 08-Nov-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s recovery of council tax from 2022 for a property for which Ms X disputes liability. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner. We have no jurisdiction to investigate matters which have been subject to court proceedings.
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Leicester City Council (25 007 619)
Statement Closed after initial enquiries Alternative provision 08-Nov-2025
Summary: We will not investigate this complaint that the Council failed to make alternative educational provision under Section 19 of the Education Act 1996 for the complainant’s son while he was unable to attend school. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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Birmingham City Council (25 009 132)
Statement Closed after initial enquiries Refuse and recycling 07-Nov-2025
Summary: We will not investigate this complaint about Mrs X having to remind a refuse collection contractor to collect her bin. This is because any injustice arising is not significant enough to warrant an investigation.