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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52507 results

Warwickshire County Council (24 006 216)

Report Upheld Special educational needs 17-Jun-2025

Summary: Mrs X complained about the Council’s decision to not treat Y’s Education, Health and Care Plan review as a key-stage phase transfer review. She also complained about the Council’s complaint handling. She says the lack of a review frustrated her appeal rights, which has consequently left her son without provision and has caused stress.
London Borough of Southwark (24 022 989)

Statement Closed after initial enquiries Managing council tenancies 17-Jun-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his reports of disrepair and failure to offer temporary accommodation. The complaint is later and there are no good reasons to investigate now.
London Borough of Waltham Forest (24 023 471)

Statement Closed after initial enquiries Parking and other penalties 17-Jun-2025

Summary: We cannot investigate this complaint about a Penalty Charge Notice and traffic signs because the complainant appealed to the tribunal.
Nottingham City Council (25 000 473)

Statement Closed after initial enquiries Child protection 17-Jun-2025

Summary: We will not investigate this complaint about the Council’s actions because it is unlikely that we would add anything to the investigation that the Council has already carried out. The council has apologised for one part of the complaint. Additionally, we would not be able to achieve Mr X’s desired outcome by investigating.
Devon County Council (25 000 527)

Statement Closed after initial enquiries Child protection 17-Jun-2025

Summary: We cannot investigate this complaint about the Council’s recording of a safeguarding referral in 2020. This is because this matter is closely related to the matter of alleged safeguarding failings by the Council since 2020, which Mrs X said caused her to have to take court action over a period of four years to protect her children. The existence of court action concerning the children’s safety since 2020 creates a permanent and absolute legal bar that prevents us investigating this matter.
Coventry City Council (25 000 702)

Statement Closed after initial enquiries Council tax 17-Jun-2025

Summary: We will not investigate this complaint about council tax liability. It is reasonable for Mr X to use his statutory right of appeal to the Valuation Tribunal.
Royal Borough of Greenwich (25 000 860)

Statement Closed after initial enquiries Other 17-Jun-2025

Summary: We will not investigate this complaint about corporate services because any injustice is not significant enough to justify our involvement.
London Borough of Haringey (25 000 923)

Statement Upheld Council tax 17-Jun-2025

Summary: We will not investigate this complaint about complaint handling because the Council has provided a satisfactory response.
East Suffolk Council (25 001 194)

Statement Closed after initial enquiries Planning applications 17-Jun-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
Essex County Council (25 001 324)

Statement Upheld Special educational needs 17-Jun-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

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