Decision search
Your search has 59869 results
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Wakefield Metropolitan District Council (25 030 922)
Statement Upheld Special educational needs 29-Jun-2026
Summary: We have ended our investigation into Ms X’s complaint that the Council issued a final amended (EHC) Plan without following the proper process because there is insufficient evidence that any fault by the Council caused injustice to Ms X or child Z. The Council was not at fault in refusing to participate in dispute resolution. The Council was at fault in its handling of Ms X’s complaint, causing her confusion. The Council agreed to apologise to recognise the injustice caused.
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London Borough of Hackney (25 031 353)
Statement Closed after initial enquiries Highway repair and maintenance 29-Jun-2026
Summary: We will not investigate this complaint about lorries driving on a pavement because there is another body placed to consider the complaint and there is not enough evidence of fault to justify investigating.
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Kent County Council (25 031 592)
Statement Closed after initial enquiries Trees 29-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to replace trees after they were removed by the power network to complete emergency works. There is insufficient evidence of fault in how the Council came to its decision.
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Plymouth City Council (26 000 514)
Statement Closed after initial enquiries Council tax 29-Jun-2026
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a valuation tribunal and the courts.
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London Borough of Bromley (26 000 640)
Statement Closed after initial enquiries Council tax 29-Jun-2026
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a valuation tribunal.
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Slough Borough Council (26 001 036)
Statement Closed after initial enquiries Building control 29-Jun-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to approve building work that Mrs X considers did not comply with building regulations. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.
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Sheffield City Council (26 003 941)
Statement Closed after initial enquiries Traffic management 29-Jun-2026
Summary: We will not investigate this complaint about the Council’s decision relating to planning permission it granted, or a decision on whether it would adopt a private road. A complaint about planning permission is late and there are no good reasons to consider it now. Additionally, it would be reasonable to allow the Council to conclude a complaint about whether it would adopt a road.
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Statement Closed after initial enquiries School admissions 29-Jun-2026
Summary: We will not investigate this complaint about the address used to determine Ms M’s application for a school place for her son because there is not enough evidence of fault to justify investigating.
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Essex County Council (26 005 441)
Statement Closed after initial enquiries Highway repair and maintenance 29-Jun-2026
Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. And given only the courts can decide whether the Council was negligent and we cannot decide this, it is reasonable to expect them to use their legal remedy.
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Statement Closed after initial enquiries Allocations 29-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s review of his housing priority banding. This is because progress has now been made and Mr X has withdrawn his complaint.