Decision search
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South Gloucestershire Council (25 006 218)
Statement Closed after initial enquiries Child protection 08-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a Child in Need plan and its complaints process. The Council has already investigated under the children’s statutory complaint procedures, and further investigation by us would not lead to a different outcome.
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Wealden District Council (25 006 432)
Statement Closed after initial enquiries Council tax 08-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a council tax matter. This is because Mrs X has appealed to the Valuation Tribunal. And we cannot investigate the Valuation Office Agency which makes decides whether a property is uninhabitable. There is insufficient remaining injustice about other matters to warrant an investigation.
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London Borough of Islington (25 007 031)
Statement Closed after initial enquiries Other 08-Sep-2025
Summary: We will not investigate this complaint about the Council seizing Mr X’s business goods. The law prevents us considering some points. Other points are too closely related to matters raised in ongoing court proceedings.
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Northumberland County Council (25 007 339)
Statement Closed after initial enquiries Other 08-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault.
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Cheshire East Council (25 007 488)
Statement Closed after initial enquiries Councillor conduct and standards 08-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Portsmouth City Council (25 007 764)
Statement Closed after initial enquiries Refuse and recycling 08-Sep-2025
Summary: We will not investigate Mr X’s complaint about bins and waste left out on his street. This is because the Council acted in line with its waste management policy and it is unlikely further investigation would achieve a different outcome.
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London Borough of Camden (25 002 928)
Statement Closed after initial enquiries Allocations 08-Sep-2025
Summary: We will not investigate this complaint about how the Council considered Ms X’s housing priority. There is insufficient evidence of fault and injustice to justify an investigation.
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East Sussex County Council (25 002 988)
Statement Closed after initial enquiries Alternative provision 08-Sep-2025
Summary: We will not investigate this complaint about the level of alternative provision the Council arranged for Mrs X’s son. She has used her right of appeal for her son’s Education, Health and Care Plan. The issues around alternative provision are not separable from this appeal.
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Buckinghamshire Council (25 003 071)
Statement Upheld Special educational needs 08-Sep-2025
Summary: We will not investigate this complaint about delays in the Council assessing Mrs X’s child’s special educational needs. This is because the Council agreed a suitable remedy for the distress and extra costs Mrs X incurred.
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Anchor Hanover Group (25 003 093)
Statement Closed after initial enquiries Charging 08-Sep-2025
Summary: We will not investigate this complaint about privately arranged adult social care. The legality of the contract is better considered by a court. It is unlikely we would find fault with the Care Provider chasing for fees for a service it has provided. It is unlikely we would add to the Care Provider’s investigation or achieve a different outcome.