Decision search
Your search has 59869 results
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Worcester City Council (25 022 713)
Statement Closed after initial enquiries Councillor conduct and standards 29-Jun-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled his Code of Conduct complaint because there is not enough evidence of fault to justify an investigation.
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Staffordshire County Council (25 022 793)
Statement Closed after initial enquiries Special educational needs 29-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s complaint about the alleged actions of a Council officer in misrepresenting the findings of an educational psychologist when preparing an Education Health and Care Plan for her child. Mrs X has now exercised her right of appeal to the Special Educational Needs and Disability Tribunal against the content of the Plan the Council issued. The matter of the alleged actions is closely linked to the content of the Plan, and it is therefore likely that an investigation by us would overlap with the work of the Tribunal. As we are not investigating the substantive matters of the complaint, it would not be productive to investigate the Council’s complaint handling.
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City of York Council (25 022 931)
Statement Closed after initial enquiries Planning applications 29-Jun-2026
Summary: We will not investigate Mrs X’s complaint about how the Council considered and its committee decided a planning application for the development of a site next to her property. There is not enough evidence of Council fault in the planning processes to warrant us investigating. We also cannot achieve the core planning outcome Mrs X seeks from the complaint.
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North Somerset Council (25 023 144)
Statement Closed after initial enquiries Charging 29-Jun-2026
Summary: We will not investigate Miss X’s complaint about the Council’s delay in recovering care fees from her late relative’s, Mrs Y’s, estate. There is no worthwhile outcome achievable from our investigation.
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Manchester City Council (25 023 172)
Statement Closed after initial enquiries Allocations 29-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing register application. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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London Borough of Barnet (25 023 253)
Statement Upheld Allocations 29-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homelessness and housing applications. On one part, it was reasonable for him to use his right of appeal. On the other part, the Council has agreed to remedy the complaint by issuing a separate housing decision. This provides a proportionate remedy for the injustice caused.
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South Hams District Council (25 024 182)
Statement Closed after initial enquiries Council tax 29-Jun-2026
Summary: We will not investigate X’s complaint about council tax. There is no evidence of X suffering a significant injustice which meets the threshold for our involvement and in any case, there would be no worthwhile outcome achievable by our involvement.
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Wigan Metropolitan Borough Council (25 024 266)
Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Jun-2026
Summary: We will not investigate this complaint about the reduction in the housing element of Universal Credit due to the number of bedrooms in Ms X’s home. This is because there is not enough evidence of fault by the Council to justify investigation. We cannot investigation the DWP and Ms X can appeal to a Tribunal.
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Essex County Council (25 024 345)
Statement Upheld Special educational needs 29-Jun-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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London Borough of Newham (25 024 600)
Statement Closed after initial enquiries Parking and other penalties 29-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s parking permit system. This is because the complaint is late and it would have been reasonable for Mr X to complain to us sooner. We also could not achieve a worthwhile outcome.