Decision search
Your search has 59869 results
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Transport for London (25 025 860)
Statement Closed after initial enquiries Public transport 07-Jul-2026
Summary: We will not investigate this complaint about the organisation working on behalf of the Authority acting negligently regarding a penalty charge Mr X received. The law prevents us from investigating matters that have been considered in court.
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Sheffield City Council (25 026 173)
Statement Closed after initial enquiries Council tax 07-Jul-2026
Summary: We will not investigate this complaint about Mr X’s council tax payments. This is because there is not enough evidence of fault regarding the recovery action and the injustice from the Council’s fault regarding his address is not significant enough to warrant investigation.
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North Devon District Council (25 026 431)
Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026
Summary: We will not investigate most of Mr X and Ms Y’s complaint about the Council’s decision-making regarding parking charges because there is insufficient evidence of fault. We will not investigate the Council’s original consultation about the charges because the claimed injustice is not significant enough to warrant our involvement.
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Royal Borough of Greenwich (25 026 508)
Statement Closed after initial enquiries Highway repair and maintenance 07-Jul-2026
Summary: We will not investigate this complaint about highway repair and maintenance because it is reasonable to expect Mr Y to go to court about the matter and the court is better placed to deal with the complaint.
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London Borough of Hillingdon (26 001 540)
Statement Closed after initial enquiries Highway repair and maintenance 07-Jul-2026
Summary: We will not investigate Ms Y’s complaint about the Council’s rejection of her personal injury claim. This is because the courts are best placed to consider her complaint as it centres on a negligence claim.
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Statement Closed after initial enquiries Residential care 07-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s commissioned Nursing Home donating her late mother’s belongings. This is because a further investigation would not lead to a different outcome and we could not add to the previous investigation.
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Reading Borough Council (26 004 340)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s telephone enquiry concerning a request for records. This is because we are unlikely to be able to add to the Council’s investigation already carried out and because there is a more suitable body to achieve his requested outcome.
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Holy Family Catholic High School (26 005 461)
Statement Closed after initial enquiries School admissions 07-Jul-2026
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. There is not enough evidence of fault by the school admissions appeal panel to warrant investigation.
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Buckinghamshire Council (25 024 301)
Statement Closed after initial enquiries Refuse and recycling 07-Jul-2026
Summary: We will not investigate Mr X’s complaint about missed bin collections. This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.
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Kent County Council (25 024 326)
Statement Closed after initial enquiries Highway repair and maintenance 07-Jul-2026
Summary: We will not investigate Mrs X’s complaint about how the Council handled her complaint. This is because it is not a good use of public resources to investigate complaints handling alone if we are unable to deal with the substantive issue. The substantive issue relates to liability for damage to property, which is for the courts.