Decision search
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Leicestershire County Council (25 026 764)
Statement Closed after initial enquiries Safeguarding 19-Jul-2026
Summary: We will not investigate Mr X’s complaint about establishing contact with his mother, about whom he raised safeguarding concerns. This is because there is insufficient evidence of fault by the Council and an investigation by the Ombudsman would not add any further meaningful outcome.
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Middlesbrough Borough Council (25 027 280)
Statement Closed after initial enquiries Council tax 19-Jul-2026
Summary: We will not investigate this complaint about a council tax bill from June 2024. This is because part of the complaint is late. We will not investigate matters from February 2025 because there is no injustice from the Council’s fault and Ms X could appeal. We cannot investigate court proceedings.
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West Berkshire Council (25 028 325)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate Mr X’s complaint about parked cars causing an obstruction of the highway. There is not enough evidence of Mr X suffering a significant injustice and there is no worthwhile outcome achievable by us investigating.
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Gateshead Metropolitan Borough Council (25 028 436)
Statement Closed after initial enquiries Traffic management 19-Jul-2026
Summary: We will not investigate Ms X’s complaint about noise disturbance and damage to her property caused by traffic going over speedbumps outside her home. There is insufficient evidence of fault and any injustice caused by early maintenance works is not significant enough to warrant our involvement. If Ms X considers the Council is liable for damage to her property, she can make a claim through the Council’s insurers or the courts.
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Buckinghamshire Council (25 028 581)
Statement Upheld Special educational needs 19-Jul-2026
Summary: We will not investigate Mr X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mr X and pay him £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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East Riding of Yorkshire Council (25 029 257)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate Mr X’s complaint about a Civil Enforcement Officer’s actions which he says caused him to be issued a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect Mr X to use or have used the statutory representations and appeals procedure.
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Plymouth City Council (25 030 661)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her concerns about access problems on the roads near her home. There is not enough evidence of fault in the Council’s handling to justify us investigating further.
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Staffordshire County Council (25 030 764)
Statement Closed after initial enquiries Highway repair and maintenance 19-Jul-2026
Summary: We will not investigate Miss X’s complaint about flooding to a highway outside her home. This is because there is not enough evidence of fault and an investigation by the Ombudsman is unlikely to add to the Council’s response or achieve a different outcome for Miss X.
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Southend-on-Sea City Council (26 002 361)
Statement Closed after initial enquiries Council tax 19-Jul-2026
Summary: We will not investigate this complaint about Council tax enforcement because there is insufficient evidence of fault by the Council and a right of appeal to a valuation tribunal has been used.
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Brighton & Hove City Council (26 002 752)
Statement Closed after initial enquiries Other 19-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s reporting system in relation to parking obstructions because there is insufficient evidence of fault by the Council.