Decision search
Your search has 60109 results
-
City of Bradford Metropolitan District Council (26 001 453)
Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled his complaint about a highways defect. This is because any injustice is not significant enough to justify our involvement.
-
London Borough of Islington (26 001 648)
Statement Closed after initial enquiries Traffic management 20-Jul-2026
Summary: We will not investigate Mr X’s complaint about the cumulative impact of traffic reduction and parking schemes in his area. There is insufficient evidence of fault and we could not achieve the outcome Mr X wants.
-
Wirral Metropolitan Borough Council (26 001 778)
Statement Closed after initial enquiries Other 20-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council allegedly failing to apply regulations correctly when it assessed the removal of a hedgerow. The hedge has also been replaced, so investigation by us would be unlikely to lead to a different or worthwhile outcome.
-
Kent County Council (26 001 835)
Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of a highway and its drainage, and its complaint responses. It is reasonable for Mr X to take the highways matter to court. It is reasonable for him to take any property damage claim to the Council’s insurer, then to the courts if required. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.
-
Solihull Metropolitan Borough Council (26 008 673)
Statement Closed after initial enquiries Street furniture and lighting 20-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to act against the unauthorised placement of flags on public infrastructure. This is because there is not enough evidence of fault by the Council to warrant an investigation.
-
East Hampshire District Council (26 008 747)
Statement Closed after initial enquiries Enforcement 20-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to deal with a breach of a planning enforcement notice. The Council has confirmed it has an enforcement investigation ongoing. There is not enough evidence of fault by the Council to warrant an investigation by us.
-
Leicestershire County Council (26 009 940)
Statement Closed after initial enquiries Special educational needs 20-Jul-2026
Summary: We cannot investigate Mrs X’s complaint about the Council’s refusal to carry out an Education, Health and Care Needs Assessment. This is because Mrs X has used her right to appeal to the First-Tier Tribunal (Special Educational Needs and Disability).
-
London Borough of Haringey (26 010 038)
Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.
-
Surrey County Council (26 010 094)
Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.
-
Swale Borough Council (26 010 293)
Statement Closed after initial enquiries Parking and other penalties 20-Jul-2026
Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect the Mr X to use the statutory representations and appeals procedure.