Decision search
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Portsmouth City Council (26 003 037)
Statement Closed after initial enquiries Other 19-Jul-2026
Summary: We will not investigate Mr X's complaint about the Council's handling of reports of an obstruction on a pavement outside a premises. This is because further investigation is unlikely to lead to a different outcome.
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London Borough of Hounslow (26 005 056)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. It would be reasonable to expect Miss X to have used the statutory representations and appeals procedure. Miss X has also not suffered significant injustice.
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Wigan Metropolitan Borough Council (26 005 821)
Statement Closed after initial enquiries Highway repair and maintenance 19-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.
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London Borough of Lambeth (26 006 020)
Statement Upheld Parking and other penalties 19-Jul-2026
Summary: We have upheld Mr X’s complaint about the Council’s failure to provide a reply to his formal representations against a Penalty Charge Notice. This is because the Council has agreed to cancel it and refund Mr X with the amount he has already paid. This provides a proportionate remedy for the injustice caused.
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London Borough of Southwark (26 006 250)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mrs Y to go to the Traffic Enforcement Centre and the London Tribunals about the matter.
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London Borough of Enfield (26 007 292)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We cannot investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. The complainant has used the statutory representations and appeals procedure.
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Braintree District Council (26 008 059)
Statement Closed after initial enquiries Highway repair and maintenance 19-Jul-2026
Summary: We will not investigate this complaint about highway maintenance and repair because the courts are better placed to consider the complaint and it is reasonable to expect Miss X to go to court about the matter.
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London Borough of Southwark (26 008 124)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of her representations against a penalty charge notice and requests for evidence relating to the penalty charge notice. This is because it is unlikely investigation would achieve any worthwhile outcome for Ms X.
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Transport for London (25 030 914)
Statement Closed after initial enquiries Public transport 19-Jul-2026
Summary: We will not investigate this complaint about the noise Miss X hears from a nearby tram station. This is because an investigation would be unlikely to find fault with TfL’s actions.
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East Sussex County Council (25 031 242)
Statement Closed after initial enquiries Traffic management 19-Jul-2026
Summary: We will not investigate this complaint about plans to install a bus lane. We are unlikely to find fault with the Council, and only the courts can decide whether the Council has breached the Equality Act.