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  • Bracknell Forest Council (26 010 881)

    Statement Closed after initial enquiries Looked after children 22-Jul-2026

    Summary: We will not investigate Mr X’s complaint that the Council refused to investigate his concerns about its service to him when he was a Looked After Child. The complaint relates to events which occurred over 12 months ago, and it is unlikely we would find fault with the Council’s decision not to investigate it. For the remainder, there is not enough evidence of fault to justify an investigation.

  • Bristol City Council (26 010 892)

    Statement Closed after initial enquiries Refuse and recycling 22-Jul-2026

    Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because Ms X has an alternative legal remedy to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect Ms X to use her legal remedy. For the remainder, we could not add to the investigation the Council has already done.

  • Newark & Sherwood District Council (26 010 939)

    Statement Closed after initial enquiries Council tax 22-Jul-2026

    Summary: We will not investigate this complaint about allocation of council tax payments. This is because there is not enough evidence of fault by the Council to warrant investigation.

  • Milton Keynes Council (26 010 940)

    Statement Closed after initial enquiries Private housing 22-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council issuing him with a financial penalty for not complying with an improvement notice. Mr X had a right of appeal to the First-Tier Property Tribunal, and it would have been reasonable to expect him to have used it.

  • South Tyneside Metropolitan Borough Council (26 010 951)

    Statement Closed after initial enquiries Highway repair and maintenance 22-Jul-2026

    Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.

  • Wirral Metropolitan Borough Council (26 010 961)

    Statement Closed after initial enquiries Safeguarding 22-Jul-2026

    Summary: We will not investigate X’s complaint that the Council failed to safeguard their sister. This is because the complaint is made late and I see no good reason to investigate it now.

  • Shropshire Council (26 011 015)

    Statement Closed after initial enquiries Other 22-Jul-2026

    Summary: We will not investigate this complaint about the professional conduct of a social worker. Social Work England is better placed to consider and decide complaints about social worker conduct.

  • Redcar & Cleveland Council (26 011 057)

    Statement Closed after initial enquiries Council tax 22-Jul-2026

    Summary: We will not investigate this complaint about Council Tax liability and discounts. Ms X has a right of appeal to the Valuation Tribunal, and it would be reasonable to expect her to use it.

  • East Sussex County Council (26 011 083)

    Statement Closed after initial enquiries Other 22-Jul-2026

    Summary: We will not investigate this complaint about information recorded on a marriage certificate. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.

  • London Borough of Southwark (26 011 104)

    Statement Closed after initial enquiries Managing council tenancies 22-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of a complaint against a tenant management organisation. This is because there is no worthwhile outcome achievable.

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