Decision search
Your search has 59746 results
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Durham County Council (25 029 217)
Statement Upheld Assessment and care plan 22-Jul-2026
Summary: The Council was not at fault in the emergency support it provided to Miss X. It was at fault in its review of her care needs: the care and support plan contained confusing wording which suggested the Council needed to consider her health needs before it could consider increasing her care hours. The Council’s fault caused Miss X uncertainty over the level of care the Council should provide to her. The Council has agreed to apologise to Miss X.
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Warwickshire County Council (25 029 821)
Statement Closed after initial enquiries Other 22-Jul-2026
Summary: We will not investigate Miss X's complaint about a social worker's involvement in decisions affecting her and her children in 2022 and 2023. The complaint is late and there is no good reason for us to consider it now.
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Stockton-on-Tees Borough Council (25 030 410)
Statement Closed after initial enquiries Child protection 22-Jul-2026
Summary: We cannot investigate Miss X’s complaint about the Council’s handling child protection matters. The issues raised relate to court proceedings. The law says we cannot investigate complaints about court action or what happened in court.
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London Borough of Hounslow (25 030 578)
Statement Closed after initial enquiries Council house sales and leaseholders 22-Jul-2026
Summary: We will not investigate this complaint about a right to buy discount as the complainant can seek his remedy in court.
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Milton Keynes Council (25 030 820)
Statement Closed after initial enquiries Other 22-Jul-2026
Summary: We cannot investigate this complaint about adaptations to a Council property. This is because it relates to the Council’s actions as a registered social landlord.
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Essex County Council (25 031 640)
Statement Closed after initial enquiries Highway repair and maintenance 22-Jul-2026
Summary: We will not investigate this complaint about the condition of a pavement. This is because there is not enough evidence of fault by the Council.
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Devon County Council (26 007 570)
Statement Closed after initial enquiries Highway repair and maintenance 22-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for Mrs X to go to court.
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Sheffield City Council (26 007 858)
Statement Closed after initial enquiries Highway repair and maintenance 22-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.
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Kent County Council (26 008 179)
Statement Closed after initial enquiries Highway repair and maintenance 22-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for Mr X to serve notice on the Council and go to court.
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Cambridgeshire County Council (26 008 926)
Statement Closed after initial enquiries School transport 22-Jul-2026
Summary: We will not investigate this complaint about school transport because there is not enough evidence of fault to justify an investigation.