Decision search
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Statement Closed after initial enquiries Council tax 29-Oct-2025
Summary: We will not investigate this complaint about a Council tax premium and listing advice because there is a right of appeal to a Valuation Tribunal and there is insufficient evidence of fault by the Council.
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London Borough of Southwark (25 011 312)
Statement Closed after initial enquiries Homelessness 29-Oct-2025
Summary: We will not investigate this complaint about the Council’s consideration of a homelessness review of suitability. There is insufficient evidence of fault which would warrant an investigation.
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Southampton City Council (25 012 134)
Statement Closed after initial enquiries Councillor conduct and standards 29-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault. The complainant has also not suffered significant injustice.
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Manchester City Council (25 015 673)
Statement Closed after initial enquiries Refuse and recycling 29-Oct-2025
Summary: We will not investigate Dr B’s complaint about the Council’s delay providing a larger refuse bin. This is because an investigation would not add to the Council’s own investigation.
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Leicester City Council (25 008 562)
Statement Closed after initial enquiries Trees 29-Oct-2025
Summary: We will not investigate Mr Z’s complaint about the Council’s decision to not take further action on a tree outside his home. This is because there is not enough evidence of fault to justify investigation.
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Durham County Council (25 009 054)
Statement Closed after initial enquiries Child protection 29-Oct-2025
Summary: We will not investigate this complaint about a report the Council presented to a court. The law prevents us from investigating matters that have been subjected to court proceedings.
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London Borough of Redbridge (25 009 082)
Statement Closed after initial enquiries Planning advice 29-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s request for pre-application planning advice. This is because it is unlikely an investigation by the Ombudsman would add to the Council’s response or achieve anything more for the complainant.
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London Borough of Islington (25 009 312)
Statement Closed after initial enquiries Trees 29-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s liability for damage to his car. This is because Mr X has a legal remedy to pursue the matter through the courts, and it would be reasonable for him to do so.
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North Northamptonshire Council (25 009 543)
Statement Closed after initial enquiries Council house sales and leaseholders 29-Oct-2025
Summary: We will not investigate this complaint about delay in the sale of a Council property under the Right to Buy scheme. This is because the Council is to consider the complaint further.
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City of Wolverhampton Council (25 013 680)
Statement Closed after initial enquiries Leisure and culture 28-Oct-2025
Summary: We will not investigate this complaint about poor treatment Mr X received during a public event. This is because an investigation would not result in a worthwhile outcome for Mr X.