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  • London Borough of Havering (25 025 438)

    Statement Closed after initial enquiries Other 27-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about the Council sharing inaccurate information with third parties. This matter is best considered by the Information Commissioner. The law says we cannot investigate Mrs X’s complaint about land charges because the matter is being considered by the Court.

  • Liverpool City Council (25 025 445)

    Statement Closed after initial enquiries Charging 27-Jul-2026

    Summary: We will not investigate this complaint about the funding of Mrs X’s care because she is now deceased so we could not provide her with a remedy for any injustice caused by fault which might be uncovered during an investigation.

  • Leicester City Council (25 025 496)

    Statement Closed after initial enquiries Other 27-Jul-2026

    Summary: We will not investigate this complaint about the Council’s handling of child protection enquiries. This is because there is insufficient evidence of fault to justify investigating and we could also not achieve a worthwhile outcome.

  • Tunbridge Wells Borough Council (25 025 516)

    Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

    Summary: We will not investigate this complaint about how the Council enforced a temporary parking suspension. This is because Mr X used his right to appeal the Penalty Charge Notice, and no personal injustice was caused to Mr X by the Council’s decision to take enforcement action against other motorists.

  • London Borough of Lambeth (26 000 900)

    Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

    Summary: We will not investigate Ms X’s complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.

  • Derbyshire County Council (26 001 706)

    Statement Closed after initial enquiries Traffic management 27-Jul-2026

    Summary: We will not investigate this complaint about the Council’s decision it would not move the position of bollards at the end of Mr X’s road. There is insufficient evidence of fault in how it considered the matter.

  • London Borough of Barking & Dagenham (26 002 057)

    Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

    Summary: We will not investigate this complaint about the Council’s handling of a Penalty Charge Notice. The Council has agreed to refund the charge, and we could not achieve a worthwhile outcome by investigating.

  • City of Wolverhampton Council (26 002 528)

    Statement Closed after initial enquiries Other 27-Jul-2026

    Summary: We will not investigate this complaint about the misconduct of a social worker and the Council’s failure to handle Mr X’s complaint fairly. This is because there is insufficient evidence of fault in how the Council handled his complaint. The Information Commissioner’s Office is best placed to consider the data protection issue, the courts are best placed to consider claims for compensation and Social work England are better placed to consider concerns about a social worker’s practice.

  • Kent County Council (26 002 955)

    Statement Closed after initial enquiries Traffic management 27-Jul-2026

    Summary: We will not investigate this complaint about the Council’s consultation process and decision to implement a new road scheme. This is because the complaint is late, and there is no good reason Mr X could not have complained to us sooner.

  • London Borough of Sutton (26 003 175)

    Statement Closed after initial enquiries Council tax 27-Jul-2026

    Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a valuation tribunal.

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