Decision search
Your search has 59746 results
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London Borough of Lewisham (25 023 715)
Statement Upheld Assessment and care plan 27-Jul-2026
Summary: We upheld Mr X’s complaint about the Council’s handling of his Care Act Assessment. The Council agreed to resolve the complaint early by paying Mr X a symbolic payment to acknowledge the injustice caused.
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Waverley Borough Council (25 024 078)
Statement Closed after initial enquiries Planning applications 27-Jul-2026
Summary: We will not investigate Ms X’s complaint about the way the Council dealt with a planning application and handled the complaint about the matter. The complaint is late, and there is no good reason to exercise discretion to consider it now.
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Swindon Borough Council (25 024 244)
Statement Closed after initial enquiries Drainage 27-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of highway drains because it is reasonable for the complainant to go to court.
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London Borough of Lambeth (25 024 325)
Statement Closed after initial enquiries Safeguarding 27-Jul-2026
Summary: We will not investigate this complaint about events relating to Ms X’s relative. The complaint is late.
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Nottinghamshire County Council (25 024 622)
Statement Closed after initial enquiries School transport 27-Jul-2026
Summary: We will not investigate Mr X’s complaint about school transport because there is not enough evidence of fault to justify an investigation.
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Stoke-on-Trent City Council (25 024 646)
Statement Closed after initial enquiries Alternative provision 27-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to conduct an Education, Health and Care Needs Assessment of her child, Y, because it was reasonable for Miss X to have appealed this to a tribunal. We will not investigate her complaint about a failure to organise alternative provision for Y because there is insufficient evidence of fault.
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London Borough of Islington (25 024 768)
Statement Closed after initial enquiries Commercial and contracts 27-Jul-2026
Summary: We will not investigate this complaint about business start-up support because we could not add to the Council’s response and Ms Y has not suffered significant personal injustice.
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Gloucestershire County Council (25 024 852)
Statement Closed after initial enquiries Trees 27-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of concerns about trees. This is because there is not enough evidence of fault and the injustice is not significant enough to justify an investigation.
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Statement Closed after initial enquiries Highway repair and maintenance 27-Jul-2026
Summary: We will not investigate this complaint about the Council’s refusal to take formal enforcement action for unauthorised works to the public highway. This is because there is not enough evidence of fault by the Council or to show its actions caused Mrs X significant injustice.
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West Berkshire Council (25 025 134)
Statement Closed after initial enquiries Other 27-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to take enforcement action against his neighbour’s untidy garden. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.