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  • Transport for London (26 004 280)

    Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

    Summary: We cannot investigate this complaint about Transport for London’s issue and escalation of a penalty charge notice. This is because Mrs X has appealed against the penalty charge notice and applied to the court to challenge Transport for London’s escalation of the case.

  • Birmingham City Council (26 004 763)

    Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

    Summary: We cannot investigate this complaint about Mr X not receiving a penalty charge notice. This is because he has used his right to apply to the Traffic Enforcement Centre to take the process to an earlier stage.

  • London Borough of Waltham Forest (25 010 823)

    Statement Closed after initial enquiries Council tax 27-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his council tax account. The complaint is late with no good reason to investigate now.

  • Salford City Council (26 011 301)

    Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect Mr and Mrs X to use the statutory representations and appeals procedure. For the remainder, we will not investigate because we cannot achieve the outcome Mr and Mrs X want.

  • Birmingham City Council (26 011 335)

    Statement Closed after initial enquiries Other 27-Jul-2026

    Summary: We will not investigate Mr X’s complaint about damage to his car. This is because it would be reasonable to expect Mr X to go to court to decide any Council liability for the damage and if compensation is appropriate.

  • Liverpool City Council (26 011 338)

    Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

    Summary: We will not investigate this complaint about Penalty Charge Notices for alleged parking contraventions. It would be reasonable to expect Mrs X to use the statutory representations and appeals procedure.

  • Essex County Council (26 011 342)

    Statement Closed after initial enquiries Alternative provision 27-Jul-2026

    Summary: We cannot investigate this complaint about a school’s actions relating to welfare visits. This is because the law does not allow us to investigate complaints about a school’s actions.

  • Devon County Council (26 011 345)

    Statement Closed after initial enquiries Highway repair and maintenance 27-Jul-2026

    Summary: We will not investigate this complaint about drainage from a public highway causing damage to Mrs X’s property. It is reasonable for Mrs X to take the matter to court.

  • Warrington Council (26 011 356)

    Statement Closed after initial enquiries Child protection 27-Jul-2026

    Summary: We cannot investigate this complaint about the Council’s children’s services involvement with Ms X’s family. The law prevents us from investigating matters which have been subject to court proceedings and part of the complaint is late without good reasons for us to exercise discretion to consider it now.

  • Nottingham City Council (26 011 401)

    Statement Closed after initial enquiries Council tax 27-Jul-2026

    Summary: We will not investigate this complaint about how the Council dealt with a council tax matter. This is because investigation would not lead to a different outcome.

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