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  • London Borough of Harrow (25 029 719)

    Statement Closed after initial enquiries Other 26-Jul-2026

    Summary: We will not investigate this complaint about a charge order placed on Mr X’s property by the Council. This is because the complaint is late and there is not enough evidence of fault to justify investigating. There is another body better placed to deal with Mr X’s complaint about how the Council handles data.

  • Buckinghamshire Council (25 030 437)

    Statement Upheld Special educational needs 26-Jul-2026

    Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • North Kesteven District Council (25 030 612)

    Statement Closed after initial enquiries Refuse and recycling 26-Jul-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s decision to increase the charge for collection of additional bins in its garden waste subscription service. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • Essex County Council (25 031 398)

    Statement Upheld Special educational needs 26-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • London Borough of Wandsworth (25 031 492)

    Statement Closed after initial enquiries Homelessness 26-Jul-2026

    Summary: We will not investigate Miss X’s complaint about the suitability of temporary accommodation provided by the Council. There is insufficient evidence of fault which would warrant an investigation.

  • Kent County Council (26 007 792)

    Statement Closed after initial enquiries School admissions 26-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s school’s admissions appeal panel refusing his appeal. It is unlikely we would find fault which caused Mr X to lose out on a school place.

  • Oldham Metropolitan Borough Council (26 007 890)

    Statement Closed after initial enquiries School admissions 26-Jul-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s school admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.

  • Tameside Metropolitan Borough Council (26 008 043)

    Statement Closed after initial enquiries School admissions 26-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Mrs X to lose out on a school place.

  • Birmingham City Council (26 008 402)

    Statement Closed after initial enquiries Private housing 26-Jul-2026

    Summary: We will not investigate X’s complaint that the Council are responsible for a shortfall in rent paid to X. This is because we cannot achieve the outcome X seeks.

  • North Yorkshire Council (26 008 939)

    Statement Closed after initial enquiries Looked after children 26-Jul-2026

    Summary: We will not investigate X’s complaint about abuse they suffered when in the care of a Council commissioned care provider. This is because the complaint is made late and there are no good grounds to exercise discretion and consider it now.

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