Decision search
Your search has 55054 results
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Wyre Borough Council (25 007 670)
Statement Closed after initial enquiries Other 28-Oct-2025
Summary: We will not investigate Mrs X’s complaint about how the Council has considered whether damage to her property has been caused by its contractor’s coastal works. The core complaint is a claim of legal liability for property damage. It would not be unreasonable for Mrs X to put her claim to the Council’s insurers and before the courts if required.
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Statement Closed after initial enquiries Council tax 28-Oct-2025
Summary: We will not investigate this complaint about the Council’s delay in issuing Miss X’s council tax bill. This is because an investigation would not achieve a different outcome for her.
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Sheffield City Council (25 007 856)
Statement Closed after initial enquiries Council tax 28-Oct-2025
Summary: We will not investigate this complaint about Council tax arrears. There is not enough evidence of fault by the Council to warrant our involvement.
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Northumberland County Council (25 008 090)
Statement Closed after initial enquiries Trees 28-Oct-2025
Summary:Mr X complains a council-owned tree is causing a nuisance to him by shedding debris. Mr X says he is frequently clearing the debris and is concerned about damage to his property in the future. Mr X would like the tree to be removed.
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Tameside Metropolitan Borough Council (25 005 489)
Statement Upheld Other 28-Oct-2025
Summary: We will not investigate Mrs X’s complaint about children services’ actions. We have upheld Mrs X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.
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Transport for London (25 005 584)
Statement Closed after initial enquiries Parking and other penalties 28-Oct-2025
Summary: We cannot investigate this complaint about a Penalty Charge Notice issued to a blue badge holder. This is because the complainant appealed to the tribunal.
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Essex County Council (25 005 916)
Statement Upheld Special educational needs 28-Oct-2025
Summary: We will not investigate Mrs X’s complaint about delays in producing an Education Health and Care Plan. We have upheld the complaint, and the Council has agreed to a proportionate way to resolve the complaint.
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London Borough of Havering (25 005 918)
Statement Closed after initial enquiries Private housing 28-Oct-2025
Summary: We will not investigate this complaint about the Council’s advice to Ms X’s ex-tenant in connection with Ms X’s legal action to end a private tenancy. There is insufficient evidence of fault which would warrant an investigation.
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Essex County Council (25 005 995)
Statement Upheld Special educational needs 28-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Colchester City Council (25 006 155)
Statement Closed after initial enquiries Other 28-Oct-2025
Summary: We will not investigate this complaint about the delay in Mr X’s request for an Occupational Therapy assessment and a Housing Needs report. This is because we cannot add to the investigation already carried out by the Council or achieve a different outcome.