Decision search
Your search has 59746 results
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Milton Keynes Council (26 010 010)
Statement Closed after initial enquiries Other 26-Jul-2026
Summary: We will not investigate Mr B’s complaint about his request for a refund of the Council’s bulky waste collection fee. This is because there is not enough evidence of fault. And, Mr B has not suffered a significant injustice which would justify an investigation.
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Lancashire County Council (26 010 220)
Statement Upheld Special educational needs 26-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to properly deal with a complaint about an Education, Health, and Care Plan. This is because the Council has agreed to conclude its complaint handling in line with our recommendations and an investigation at this stage would not be proportionate.
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London Borough of Bexley (26 010 278)
Statement Closed after initial enquiries Building control 26-Jul-2026
Summary: We will not investigate this complaint about a building control refusal. There is no worthwhile outcome achievable for Mr X by our investigation. For the rest, we cannot investigate as the matter is not an administrative function of the Council and the regulator is not a body within our jurisdiction for investigation.
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Kent County Council (26 010 624)
Statement Closed after initial enquiries Other 26-Jul-2026
Summary: We cannot investigate this complaint about information the Council provided during court proceedings. The law prevents us from investigating complaints about what happens in court. For the rest, the Information Commissioner and Social Work England are better placed to consider and decide Mrs X’s complaint.
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Blackburn with Darwen Council (26 010 969)
Statement Closed after initial enquiries Council tax 26-Jul-2026
Summary: We cannot investigate this complaint about council tax liability, including the information the Council relied upon to decide liability. X has already used an alternative legal remedy, and the law does not allow us to consider anything related to that appeal. Nor will we investigate a complaint about X’s information rights. The Information Commissioner is better placed to look at a complaint about those matters.
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Norwich City Council (26 011 024)
Statement Closed after initial enquiries Other 26-Jul-2026
Summary: We will not investigate X’s complaint that the Council gave councillors inaccurate information about legal action taken by X. This is because any injustice to X is not significant enough.
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Statement Closed after initial enquiries Homelessness 26-Jul-2026
Summary: We will not investigate this complaint about the suitability of temporary accommodation. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.
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Sefton Metropolitan Borough Council (26 011 250)
Statement Closed after initial enquiries Parking and other penalties 26-Jul-2026
Summary: We will not investigate this complaint about parking charges. Mrs X’s claimed injustice is not significant enough to warrant our involvement.
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Wirral Metropolitan Borough Council (26 011 261)
Statement Closed after initial enquiries Friends and family carers 26-Jul-2026
Summary: We will not investigate this complaint about the Council’s refusal to investigate Mrs X’s complaint about her care for a relative. This is because the complaint is late and there are no good reasons to investigate now.
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Tees Valley Combined Authority (25 023 558)
Statement Closed after initial enquiries Councillor conduct and standards 26-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Authority’s failure to follow its complaint process. We do not consider this caused Mrs X a significant personal injustice. Also, we do not consider it a good use of public funds to investigate a complaint about the complaint process alone, when we are not considering the substantive issue.