Decision search
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Leicester City Council (24 014 308)
Statement Closed after initial enquiries Charging 12-Feb-2025
Summary: We will not investigate Ms X’s complaint that the financial assessments completed by the Council failed to account for her daughter’s high support needs. This is because her complaint is late and there are no good reasons to consider the late complaint. In addition, there is insufficient evidence of fault.
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Leicestershire County Council (24 014 577)
Statement Upheld Special educational needs 12-Feb-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has offered an appropriate remedy for the injustice caused by the delay.
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Liverpool City Council (24 014 747)
Statement Closed after initial enquiries Disabled children 12-Feb-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal of a blue badge for her child. There is not enough evidence of fault by the Council to justify our further involvement.
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London Borough of Lambeth (24 015 054)
Statement Closed after initial enquiries Refuse and recycling 12-Feb-2025
Summary: We will not investigate this complaint about missed bin collections. This is because we could not add to the Council’s investigation or achieve a different outcome.
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London Borough of Redbridge (24 015 147)
Statement Upheld Allocations 12-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing register application. This is because some of the complaint is late and a further investigation by us is unlikely to add anything to that already carried out.
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Royal Borough of Windsor and Maidenhead Council (24 015 410)
Statement Closed after initial enquiries Allocations 12-Feb-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s housing register application. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.
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Devon County Council (24 015 477)
Statement Closed after initial enquiries Traffic management 12-Feb-2025
Summary: We will not investigate this complaint about the way the Council reached its decision to permanently close a road to all vehicles except bicycles. It is reasonable to expect the complainant to have contacted us sooner, and an investigation is unlikely to lead to a different outcome.
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North Norfolk District Council (24 015 652)
Statement Closed after initial enquiries Noise 12-Feb-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s investigation of noise caused by a business near her property. There is not enough evidence of fault in the Council’s investigation and decision-making process to warrant us investigating.
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Bournemouth, Christchurch and Poole Council (24 015 668)
Statement Closed after initial enquiries Land 12-Feb-2025
Summary: We will not investigate Mr X’s complaint about how the Council managed land it owned, including communication it sent to Mr X. There is no significant injustice and there is no worthwhile outcome an investigation can achieve.
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London Borough of Haringey (24 015 691)
Statement Closed after initial enquiries Allocations 12-Feb-2025
Summary: We will not investigate this complaint about the Council’s review of its decision to discharge its homelessness duty to Miss X. It was reasonable for her to challenge the decision by way of an appeal to the County Court.